Director, Global IT Infrastructure and Operations

Amyris, Inc.•Emeryville, CA

6h•$176,000 - $237,000•Hybrid

About The Position

The IT Director is a technical leader accountable for engineering, reliability, and operation of Amyris’s global IT infrastructure across networks, servers, endpoints, cybersecurity, knowledge management, and the service desk. The role combines hands-on technical leadership with leadership of internal IT teams and managed service providers (MSPs) in the United States and Brazil, partnering across Computing and the enterprise to maintain and advance the infrastructure that supports SaaS and custom platforms. The position is based in Emeryville, California, in a hybrid arrangement, and requires regular overlap with US Pacific and Brazil working hours. The ideal candidate is a hands-on DevOps leader with experience in CI/CD, infrastructure-as-code, containerization, and observability, as well as enterprise architecture across networking, identity, security, databases, and infrastructure. They translate ambiguous demands into well-defined, automated, and documented solutions.

Requirements

10 or more years of progressive IT infrastructure and operations experience, including 5 or more years leading technical teams and complex enterprise programs.
Proven leadership in a global co-managed services model, creating shared ownership across internal teams and external providers in multiple countries.
Proven success leading complex infrastructure, cloud, endpoint, collaboration, and security programs across internal teams and external providers, with strong command of delivery, risk, budgets, and stakeholder communication.
Deep, current expertise across enterprise networking, cloud and virtualized infrastructure, Microsoft 365 and Azure, endpoint management, identity and privileged access, cybersecurity controls, backup and recovery, IT service management, and knowledge-management platforms.
Hands-on experience with hybrid Microsoft identity, including Active Directory, domain controllers, Group Policy, Entra ID and Entra Connect, Exchange hybrid, Conditional Access, MFA, SAML/OIDC single sign-on, and role-based access across cloud and SaaS platforms; ability to audit MSP changes, detect configuration drift, and govern privileged access.
Hands-on experience with co-managed Windows and macOS endpoint management, including Intune, Configuration Manager, Autopilot, patching, application packaging, Microsoft Defender, and iOS and Android mobile device management; ability to verify MSP compliance, patching, and deployment reporting.
Hands-on experience with PKI and certificate services, VPN and remote access, internal and external DNS and email authentication, Google Workspace, and HR-to-directory provisioning; ability to assume ownership of critical systems from departing staff and eliminate single points of failure.
Continuous-improvement mindset with measurable results in service quality, automation, process maturity, security, or cost effectiveness.
Excellent written, verbal, and executive communication skills, including the ability to explain technical tradeoffs clearly, make decisions with incomplete information, and maintain credibility with engineers and business leaders.

Nice To Haves

Experience leading network modernization, CIS Controls implementation, enterprise endpoint refreshes, SharePoint migrations, cloud migrations, or comparable large-scale infrastructure programs.
Experience operating a Microsoft-centered enterprise environment, including Microsoft 365, Azure, Entra ID, Intune, SharePoint, enterprise networking, cloud infrastructure, security, and IT service management.
Experience using PowerShell, Bash, and shell scripting to automate infrastructure and operational tasks, together with Jira Service Management and Jira Assets (CMDB) administration following ITIL practices.
Relevant certifications such as PMP, ITIL 4, CISSP, CCNP, Microsoft Azure, or equivalent demonstrated expertise.
Bachelor’s degree in information technology, computer science, engineering, or a related field, or equivalent practical experience.
Understanding of how AI is reshaping cybersecurity threats, controls, governance, and enterprise technology strategy.
Portuguese language proficiency.

Responsibilities

Own reliable, secure, and responsive IT operations delivered by internal teams and MSPs, with clear service ownership, escalation paths, and accountability for service levels and outcomes.
Oversee service desk, endpoint, network, server, identity, collaboration, and knowledge-management operations, using disciplined incident, request, problem, and change management.
Drive continuous improvement using operational data to identify systemic issues and implement preventive or corrective actions.
Lead major-incident response, including technical diagnosis and root-cause investigation, and partner with Computing peers during outages affecting pipeline, manufacturing, and enterprise systems.
Maintain authoritative architecture, configuration, asset, licensing, and operational documentation to control costs and risk and support lifecycle and provider transitions.
Serve as Amyris’s designated escalation contact and technical approver for MSP work, including change-advisory approval, security operations review, invoice validation against contracted scope, and ensuring automated alerts and reports are appropriately triaged and acted on.
Lead complex infrastructure and security programs from business case and technical design through adoption, including network modernization, CIS Controls implementation, endpoint refreshes, data and SharePoint migrations, and cloud migrations.
Define project scope, milestones, resources, risks, budgets, and success criteria, and maintain transparent governance through delivery and transition to operations.
Provide hands-on technical leadership across infrastructure, cloud, endpoints, identity, security, and service-management platforms, including troubleshooting, validation, and automation as needed.
Review and challenge designs, statements of work, and change plans to ensure solutions are secure, supportable, cost-effective, and aligned with standards.
Coordinate internal staff, MSP engineers, vendors, and business stakeholders to remove blockers, make timely decisions, and deliver measurable outcomes.
Own the IT roadmap and lifecycle plan to improve reliability, security, scalability, user experience, and cost effectiveness, including tested business continuity and disaster recovery capabilities.
Own the IT budget and communicate roadmap progress, service health, project risks, security posture, and investment decisions to executive leadership.
Supervise the Cybersecurity Lead to improve security posture, advance CIS Controls compliance, strengthen identity and access, improve recovery readiness, and adapt security strategy as AI reshapes threats and technology use.
Support pilots of emerging technologies, including AI (LLM/ML), and translate successful experiments into secure, scalable, well-governed enterprise services.
Lead and develop internal technical staff, set clear priorities and performance expectations, and foster collaboration across employees, contractors, regional teams, and providers.
Own relationships with US- and Brazil-based MSPs and key vendors, including selection, scope, commercial performance, and contract governance.
Partner across functions and with Computing peers to clarify requirements, manage tradeoffs, lead change, and ensure technology delivers intended value.