Director, Full Stack Engineering - Corporate Services Technology

Fidelity Investments•Westlake, TX

About The Position

Fidelity's Corporate Services Technology organization is hiring a Director, Engineering for its Westlake regional campus in the DFW Metroplex. This senior engineering and technical leader is accountable for the direction, delivery, and operational excellence of legal technology platforms. The role directly manages software engineers and partners with engineering teams to design, build, integrate, and operate secure, scalable solutions. It works closely with Fidelity Legal leadership, architects, and vendors to support discovery, litigation support, legal operations, and shared services. The Director is expected to shape strategy, ask the right questions, influence architects and business partners, challenge the existing ecosystem when appropriate, and help modernize the Legal organization’s technology landscape. The role directly manages six local engineers and systems analysts and provides technology leadership and strategic direction to an additional team of ten international engineers. It balances strategic planning with hands-on delivery and operational excellence in a large enterprise environment with competing business, technology, security, and compliance needs. The position focuses on delivering reliable Legal technology platforms using modern engineering practices and architectures; improving stability, scalability, and delivery predictability; reducing operational and regulatory risk through secure, well-governed, production-ready systems; and elevating engineering capabilities through mentorship, coaching, and accountability. It enables Legal Strategy, Shared Services, and Corporate Services to pursue their objectives with resilient, scalable, fit-for-purpose technology. Legal domain expertise is a plus. Relevant experience may include eDiscovery, Legal Hold, Matter Management, eBilling, Legal Ops platforms, and legal technology vendors. Fidelity states that it is transitioning to a full-time onsite working model through a phased regional and role-based rollout. Current onsite expectations vary, and may evolve; the posting does not specify the onsite requirement for this particular role. Fidelity will not provide immigration sponsorship for this position.

Requirements

Proven software engineering leadership experience, including experience with enterprise platforms and modernization efforts.
Strong understanding of and experience with modern architecture, cloud, APIs, integrations, and engineering best practices.
Experience directly managing engineers responsible for full lifecycle delivery, including design, development, testing, deployment, and production support.
Experience leading distributed teams, improving team maturity, and helping teams think strategically rather than simply execute requests.
Ability to work effectively with architects, challenge assumptions, and influence technical direction.
Experience helping organizations adopt new technologies and modern ways of working.
Strategic, forward-thinking approach, including the ability to question immediate requests, challenge the status quo, and shape future-state technology strategy.
Strong executive presence and ability to build relationships across diverse stakeholder groups and personalities.
Clear, confident communication skills to explain complex technical topics to Legal partners and senior leaders.
Ability to influence decisions without direct authority, make sound judgment calls, and drive alignment across a complex ecosystem.
Comfort operating across the full software development lifecycle, from early requirements through post-release support and incident management.
Experience managing vendor and platform partnerships and aligning roadmaps, integrations, and operational expectations with Legal priorities.
Experience with API, event-driven, and secure integration patterns.
Strong understanding of secure engineering practices, data governance, records retention, and compliance controls for Legal and regulatory systems.

Nice To Haves

Legal technology experience, including eDiscovery, Legal Hold, Matter Management, eBilling, or Legal Ops platforms.
Experience with legal technology vendors.

Responsibilities

Directly manage a team of six local engineers and systems analysts and provide technology leadership and strategic direction to an additional team of ten international engineers.
Set direction for and deliver legal technology platforms, partnering with engineering teams to design, build, integrate, and operate secure, scalable solutions.
Improve platform stability, scalability, and delivery predictability through engineering discipline and hands-on leadership.
Ensure systems are secure, well-governed, and production-ready to reduce operational and regulatory risk.
Provide technical mentorship, coaching, and accountability for engineering outcomes.
Enable Legal Strategy, Shared Services, and Corporate Services to achieve strategic objectives with resilient, scalable, fit-for-purpose technology.
Prioritize work across competing business, technology, security, and compliance demands in a large enterprise environment.
Balance strategic thinking with delivery and operational excellence.
Partner with Legal leadership, architects, vendors, and other stakeholders to modernize the Legal technology landscape and align technology direction with business priorities.
Manage vendor and platform partnerships, roadmaps, integrations, and operational expectations in alignment with Legal priorities.
Support the full software development lifecycle, from early requirements through post-release support and incident management.