Corporate Director of Technology

Maine Course Hospitality Group•Freeport, ME

13d•Onsite

About The Position

Maine Course Hospitality Group is hiring a hands-on senior technology leader to serve as the Company’s day-to-day technology owner and operational leader. The Corporate Director of Technology is responsible for keeping hotel and corporate technology secure, reliable, scalable, and cost-effective, and for executing the Company’s technology roadmap in partnership with management and ownership. The role ensures that technology supports operational performance, cybersecurity resilience, financial stewardship, portfolio growth, and long-term business success. The Director personally configures, troubleshoots, and documents systems, while also directing vendors and the Company’s managed services provider. The role supports hotel openings, acquisitions, conversions, renovations, and management transitions by planning, implementing, and securing technology systems and infrastructure. It requires a business-first, collaborative approach to introducing standards. Success includes reducing risk, maintaining operational continuity, ensuring vendor accountability, executing projects, supporting growth initiatives, optimizing costs, and translating technology investments into measurable business value. The position is based at the Freeport corporate office. Candidates elsewhere in Maine or northern New England may be considered if they can be in Freeport weekly and reach properties by car. The role operates across corporate and hotel environments and works with ownership, executive leadership, hotel operations, franchise representatives, developers, contractors, technology vendors, managed service providers, consultants, and other external partners. Occasional travel to hotel properties and project locations is required. Occasional after-hours availability may be necessary for critical outages, cybersecurity incidents, hotel transitions, and major technology implementations.

Requirements

At least 5 years of information technology experience, including at least 2–3 years in a systems administrator, infrastructure, or IT manager role responsible for a multi-site or geographically distributed environment.
Hands-on administration of Microsoft 365 and cloud identity and access management, such as Entra ID or equivalent.
Hands-on networking experience personally configuring firewalls, switching, VLANs, and enterprise wireless, and explaining how network design and segmentation support security.
Experience working day to day with a managed services provider, holding it accountable to service levels, and escalating recurring failures.
A track record of implementing, deploying, configuring, and documenting systems as the technical lead with vendors.
Working knowledge of cybersecurity fundamentals, cloud services, telecommunications, and infrastructure lifecycle management.
Experience contributing to technology budgets and complex projects.
Strong project-management, organizational, written, and verbal communication skills.
Ability to communicate technical concepts effectively to executives, hotel operators, ownership groups, franchise partners, and non-technical stakeholders.
Ability to be in Freeport weekly if based elsewhere in Maine or northern New England and to reach company properties by car.
Ability to travel occasionally to hotel properties and project locations.
Occasional after-hours availability may be necessary for critical outages, cybersecurity incidents, hotel transitions, and major implementations.

Nice To Haves

Hospitality, hotel management, resort, restaurant, or related industry experience.
Familiarity with hotel technology platforms such as PMS, POS, CRS, RMS, sales and catering, payment, guest internet, and accounting systems.
Experience supporting hotel developments, openings, acquisitions, conversions, renovations, or transitions.
Working knowledge of PCI DDS as it applies to hotel payment environments.
Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Management, Hospitality Management, or a related field; equivalent experience will be considered.

Responsibilities

Execute the Company’s technology roadmap in partnership with management and ownership.
Keep hotel and corporate technology secure, reliable, scalable, and cost-effective.
Lead technology strategy and support hotel development, acquisitions, and growth initiatives.
Provide financial stewardship and pursue technology value creation and cost optimization.
Establish and oversee technology governance.
Manage cybersecurity and technology risk.
Oversee vendor and contract management, including directing vendors and the managed services provider and holding the provider accountable to service levels.
Oversee infrastructure, networks, and telecommunications.
Personally configure, troubleshoot, and document systems.
Plan, implement, and secure technology systems and infrastructure for hotel openings, acquisitions, conversions, renovations, and management transitions.
Translate technology investments into measurable business value and support operational continuity and performance.
Coordinate technology assessments, implementations, development initiatives, vendors, and external partners.
Provide occasional after-hours support for critical system outages, cybersecurity incidents, hotel transitions, and major technology implementations.
Travel occasionally to hotel properties and project locations as needed.