Director Fulfillment Centers

Staples Inc. • La Vergne, TN

20h • Onsite

About The Position

The Fulfillment Center Manager strives to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today. In this role, you will bring an entrepreneurial spirit to manage the complete operation of a multi-shift fulfillment center and lead it to success as if it were your own. You motivate and inspire frontline management and hourly associates, develop and achieve performance goals and develop productivity & accuracy targets which ensure outstanding quality control standards. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. In addition, you will be responsible for understanding, interpreting, and reporting expenses in an accurate and timely manner, making recommendations and justifying Capital expenses. You will collaborate with the Regional Vice-President to operate within all guidelines and partner for success. In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

Requirements

• A high school diploma or GED
• 5 years' experience in a comparable role
• Basic English language skills (both verbal and written communications)
• Ability to pass a drug screen to the extent legally permissible
• An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
• An understanding of and ability to use and maximize the capabilities of Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components)
• An understanding of all governmental guidelines, state and local laws and an ability to foster a compliance culture

Nice To Haves

• More than 5 years in a comparable role

Responsibilities

• Manage the complete operation of a multi-shift fulfillment center.
• Motivate and inspire frontline management and hourly associates.
• Develop and achieve performance goals.
• Develop productivity & accuracy targets which ensure outstanding quality control standards.
• Ensure safe work practices and embrace and foster our safety culture.
• Understand, interpret, and report expenses in an accurate and timely manner.
• Make recommendations and justify Capital expenses.
• Collaborate with the Regional Vice-President to operate within all guidelines and partner for success.
• Lead and manage through change and strive for continuous improvement by analyzing and making recommendations to established departmental processes and procedures.
• Develop supervisors and managers to be capable of coaching, counseling and motivating associates to attain optimum performance, productivity levels, and morale.
• Develop and maintain inventory/security controls to prevent shrinkage and shortages and conduct semi-annual inventories.
• Foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
• Foster an inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.

Benefits

• Salary plus bonus
• Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center
• Flexible PTO (22 days)
• Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees