director/fraud & bsa

orsa credit union•Plymouth, MI

3d•Hybrid

About The Position

The Director/Fraud & BSA is the designated BSA Officer and is responsible for organizational BSA compliance and fraud detection, prevention, and investigation. The role develops and updates fraud mitigation methodologies, ensures compliance with BSA-related regulations, and develops policies and procedures to manage risk. It also oversees the vendor management program and the Business Continuity Plan. The position requires maintaining the confidentiality of member and team member information and communicating with and supporting team members, departments, and branches. The role participates on the Leadership Team, including annual leadership planning and management committees, and prepares and manages the budget for its area of responsibility. It oversees the credit union BSA program, fraud monitoring and investigations, fraud-related risk controls and reporting, staff fraud training, vendor due diligence, and BSA compliance reporting to the Board of Directors. The position is hybrid, with work performed both in the office and at home.

Requirements

High school diploma or equivalent.
2–4 years of leadership experience.
6–8 years of related fraud/BSA experience.
Ability to obtain BSA certification within the first year.
Competencies in systems thinking, pattern recognition, scenario planning, and learning agility.
Competencies in empathy, emotional intelligence, psychological safety, inclusive leadership, and purpose-driven motivation.
Competencies in horizon planning, breakthrough thinking, calculated risk-taking, and an experimentation mindset.
Competencies in decisive action amid uncertainty, agile implementation, resource flexibility, and change leadership.
Competencies in digital acumen, data literacy, ecosystem thinking, and ethical technology use.
Ability to operate a computer constantly and to read, type, and communicate.
Ability to move work-related supplies weighing up to 10–15 pounds.

Responsibilities

Participate on the Leadership Team, including the annual leadership planning session and management committees.
Prepare the annual budget for the area of responsibility and manage operational expenses.
Develop reporting processes concerning non-compliance, policies and procedures, risk controls, fraud-reduction training, the BSA program, staff fraud education, and fraud prevention controls.
Manage Fraud & BSA risk issues, complex deposit accounts, the credit union BSA program, payment and plastic card fraud, deposit fraud detection and prevention, insurance and bond requirements, the Red Flags Rule, and OFAC compliance.
Assist with development of the BSA risk assessment and risk assessments for other products and services.
Review organizational non-compliance with Fraud and BSA risk controls.
Oversee resolutions of fraud case investigations and support responses to fraud activities.
Ensure submission of SARs.
Oversee daily suspicious-fraud activity monitoring, including review of internal reports, research and internal inquiries, and documentation of findings.
Oversee fraud monitoring and reporting for high-risk business accounts, bill-pay transactions, and potential check kiting.
Review and recommend actions on branch and department requests and provide overrides when appropriate.
Respond to inquiries about fraud and BSA policies and procedures.
Serve as a liaison with law enforcement, including opening cases and communicating about fraud situations.
Maintain reporting related to credit union fraud losses.
Oversee branch loss debriefs concerning fraud losses.
Participate in industry fraud groups, including NOLPA and IAFCI.
Oversee annual fraud training for branch staff.
Oversee cybersecurity and digital fraud monitoring and investigations.
Oversee the vendor due diligence program.
Oversee the Business Continuity Plan and Compliance Program.
Provide BSA compliance reporting to the Board of Directors.
Perform other duties as directed by leadership.