Director, Franchise Consulting

Slumberland Furniture • Oakdale, MN

2h • $80,000 - $100,000

About The Position

The Director of Franchise Consulting at Slumberland Furniture supports the success and profitability of franchise stores through impartial analysis, education, and strategic consultation. The role covers store operations and sales from pre-opening planning through post-opening optimization. The Director collaborates with franchise owners and managers to identify business-improvement targets, guide performance, and uphold Slumberland’s values, mission, and lean principles.

The position provides franchise owners with business expertise, supports organizational initiatives, coordinates meetings and training, and guides new store openings and orientation. It helps stores implement the Slumberland Operating System, align marketing and operating expenses with projections, determine staffing and hiring approaches, and develop business-improvement plans through webinars, phone consultations, site visits, and conferences.

The Director also conducts regular franchise visits and meetings, evaluates financial and operational performance using reporting tools, benchmarks progress, identifies risks and resource needs, and communicates market and competitive insights. The role participates in corporate meetings and company initiatives and builds cooperative relationships across the franchise network.

Requirements

• Bachelor’s degree and/or four to six years of retail or franchising business development experience.
• Intermediate or higher proficiency with data collection software and reporting tools.
• Intermediate or higher knowledge of financial balance sheets, profit-and-loss statements, and business analytics reporting.
• Intermediate knowledge of marketing and business development planning.
• Demonstrated leadership experience and direct supervision of others.

Responsibilities

• Advise franchise owners on business practices and plans to maximize profitability.
• Support organizational initiatives and represent the franchise network within the company.
• Organize meetings on topics relevant to franchise stores to drive improvements.
• Provide strategic guidance, liaison support, and training for new franchise openings and orientation.
• Help new franchise stores implement the Slumberland Operating System until competency goals are met.
• Coordinate and conduct training for new and existing franchise stores on the Slumberland business model and operating procedures.
• Help franchise owners align marketing and operating expenses with store projections and identify adjustments when needed.
• Consult with new franchise owners on staffing models and hiring procedures.
• Provide ongoing education and develop business-improvement plans through webinars, phone consultations, on-site visits, and the Business Improvement Conference.
• Communicate shared expectations for franchisor and franchisee operations.
• Participate in corporate meetings and collaborate on improvement work and company initiatives.
• Build and maintain cooperative relationships with franchise owners and managers.
• Represent the Slumberland mission and support alignment among company teams and stores.
• Conduct regular on-site visits and use reporting tools to evaluate progress, provide training, address gaps, and support PDCA initiatives.
• Conduct phone meetings with each franchise and record relevant information in store files.
• Attend and participate in store conferences, regional summits, and training webinars as scheduled.
• Model improvement efforts in accordance with the Slumberland business model, franchise agreement, and best practices.
• Use business judgment and assessment tools to identify out-of-range ratios and report franchise financial status.
• Help develop and implement action plans to address assessed risks.
• Plan, recommend, or facilitate urgent resource needs identified through assessments.
• Benchmark performance standards and monitor franchise progress against established standards.
• Use reports and data collection tools, including profit-and-loss calculations and financial balance sheets, to assess franchise business segments.
• Evaluate and communicate competitive challenges and market insights to support the Slumberland brand and its development.

Benefits

• Medical, dental, vision, and other benefits.
• Up to three weeks of paid time off in the first year, plus 24 hours of PTO provided on the first day.
• 401(k) retirement plan and profit sharing.
• Yearly bonus potential.
• Tuition reimbursement, training and career development, and advancement opportunities.
• Potential franchise ownership.
• No-cost mental health and wellbeing support through the Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director