Director - Food and Beverage FT

Casino and•Atlantic City, NJ

4d•Onsite

About The Position

The Director of Food and Beverage is responsible for overseeing all aspects of the food and beverage operations within the establishment. This includes managing department heads, implementing and monitoring service standards, ensuring product quality, and providing leadership to the outlets. The role involves direct guest interaction, staff supervision, training, and financial management, including budget planning, cost control, and meeting profit goals. The Director also plays a key role in marketing strategies, inter-departmental coordination, and ensuring compliance with all relevant regulations and policies.

Requirements

Experience in a Director-level Food & Beverage role.
Strong leadership and supervisory skills.
Knowledge of food and beverage preparation, service standards, and quality specifications.
Experience in financial management, including budgeting, cost control, and profit goal achievement.
Understanding of marketing strategies for restaurant operations.
Ability to train and develop staff.
Proficiency in maintaining training manuals and onboarding materials.
Skills in scheduling and staffing for cost-effectiveness and productivity.
Experience in record-keeping for labor costs, expenses, and time logs.
Knowledge of inventory management and compliance with alcohol beverage control regulations.
Familiarity with Board of Health standards and other applicable regulations.
Excellent communication and interpersonal skills for inter-departmental coordination and guest relations.
Ability to handle guest complaints professionally.
Commitment to ethical conduct, honesty, and integrity.
Understanding of compliance risks and mitigation strategies.
Ability to foster a culture of compliance and encourage reporting of misconduct.

Nice To Haves

Experience in a Casino Hotel environment.
Familiarity with the rules and regulations of the NJDGE.

Responsibilities

Communicating to department heads in Food & Beverage and supporting departments.
Implementing and monitoring service standards for the Food & Beverage departments and promoting excellence in guest service.
Overseeing the execution of service delivery and product quality, and providing dedicated leadership to the outlets.
Ensuring food and beverages are prepared and served according to desired portions and quality specifications.
Advising guests on selection of food and beverage items.
Supervising all dining room personnel.
Establishing department training standards and ensuring staff behavior and appearance follow established policy.
Conducting periodic training for supervisors and employees.
Maintaining all Food & Beverage training manuals and new hire on-boarding materials.
Maintaining staffing levels and schedules to ensure a cost-effective, productive environment.
Participating in the financial operating and capital planning process and making recommendations that achieve desired financial results for restaurant operations.
Meeting profit goals of the department.
Providing analysis and advice regarding operating results, food and beverage costs, budgets, and forecasts.
Assisting with the development of marketing strategies to meet budgets.
Delivering clear directions to staff regarding the current and future objectives of beverage and restaurant operations.
Maintaining good relations with all departments involved with food and beverage marketing and sales development.
Acting as a liaison between Marketing and Food & Beverage.
Maintaining accurate records of dining room labor costs, expenses to china, glassware, flatware, and current departmental time log.
Ensuring all inventory activity is maintained in compliance with Casino Hotel Alcohol Beverage control.
Ensuring adherence to all Board of Health standards and all other applicable regulations.
Communicating and coordinating operations with restaurants, kitchen, stewarding and cashiering departments.
Ensuring that all guest complaints are handled in a courteous and professional manner.
Leading an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
Identifying compliance risks and taking actions necessary to eliminate or minimize risks.
Championing, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
Creating a compliance culture within the organization and fostering an environment where employees feel comfortable reporting potential violations or misconduct.
Other Duties as assigned.