Director, Financial Assistance - Miller School of Medicine

University of Miami•Miami, FL

10d•Onsite

About The Position

The Director of Financial Assistance provides strategic leadership, operational oversight, and regulatory stewardship for financial aid programs serving medical students at the Miller School of Medicine. The role administers federal, state, institutional, and private financial assistance programs in compliance with applicable regulations and accreditation standards. The Director serves as the primary subject matter expert on medical student financial aid, educational debt management, affordability strategies, scholarship administration, and student financial wellness. The Director collaborates with Admissions, Student Affairs, Enrollment Management, Finance, Development, Medical Education leadership, and other stakeholders to advance recruitment, enrollment, retention, student success, and debt management objectives. The position develops and implements financial aid strategies that promote access, affordability, informed borrowing, institutional enrollment goals, and students’ long-term financial well-being. The position reports to the Senior Director of Financial Assistance for Graduate Students. Coordination of medical-campus scheduling and student-facing services is led by the Senior Associate Dean of Student Affairs. The role provides strategic oversight of counseling, debt management, financial literacy, and financial wellness programs; supervises staff and medical-campus office operations; supports accreditation and strategic planning; oversees aid policies, procedures, controls, audits, and compliance; manages institutional scholarships and grants; and uses data and financial modeling to support enrollment and recruitment decisions. The Director also represents the institution in professional organizations, conferences, and financial aid associations.

Requirements

Bachelor’s degree required.
At least 5 years of relevant experience.
At least 3–5 years of leadership or supervisory experience.
Experience administering Title IV financial aid programs.
Expert knowledge of federal financial aid regulations and compliance requirements.
Knowledge of medical education financing and physician debt management strategies.
Strong understanding of enrollment management principles and scholarship leveraging.
Advanced analytical and financial modeling skills.
Experience using student information systems and financial aid software platforms.
Exceptional communication, presentation, and interpersonal skills.
Ability to interpret complex regulations and translate them into operational practices.
Proven ability to build collaborative partnerships across diverse stakeholder groups.

Nice To Haves

Master’s degree in Higher Education Administration, Business Administration, Public Administration, Finance, Counseling, Student Affairs, or a related field.
Experience in graduate, professional, health professions, or medical education financial aid.
Experience with debt management, financial literacy programming, scholarship administration, and enrollment support.
Experience working with data and budget analysis in a financial aid setting.
Experience with CSS Profile and institutional methodology.

Responsibilities

Provide strategic oversight of medical student financial aid counseling, debt management, financial literacy, and financial wellness programs.
Establish service goals, standards, and performance metrics for student financial support.
Direct strategies that promote affordability, responsible borrowing, and long-term debt management.
Oversee financial education, debt counseling, and repayment-planning resources for medical students.
Monitor borrowing trends, debt outcomes, and program effectiveness to guide decisions and continuous improvement.
Maintain expertise in health professions financial aid, loan repayment and forgiveness opportunities, and regulatory changes.
Supervise the Associate Director of Financial Assistance responsible for counseling, debt management, and financial wellness programming.
Coordinate compliance and technical efforts with other University of Miami graduate student financial aid professionals.
Lead financial aid staff and medical-campus office operations; set performance expectations and foster accountability and continuous improvement.
Recruit, mentor, develop, and evaluate staff; oversee workflow, service standards, and operational efficiency.
Recommend technology, automation, and process improvements to enhance student service and compliance.
Serve as the primary liaison for financial aid matters among Medical Education, Enrollment Management, Finance, Student Affairs, Admissions, and external stakeholders.
Support accreditation efforts related to student financial services and debt management; participate in strategic planning and medical education initiatives.
Contribute to policy development and institutional decisions concerning student access, affordability, and success.
Represent the institution in professional organizations, conferences, and financial aid associations.
Direct administration of federal, state, institutional, and private financial aid programs for medical students.
Ensure compliance with Title IV, Department of Education requirements, accreditation standards, and institutional policies.
Interpret regulatory guidance and implement operational changes under the direction of the Office of Financial Assistance and Student Employment.
Oversee financial aid policies, procedures, internal controls, audits, risk mitigation, and readiness for federal, state, accreditation, and internal reviews.
Serve as the institutional expert on health professions financial aid regulations and LCME accreditation standards and best practices.
Oversee institutional scholarships, grants, and endowed aid programs; develop awarding methodologies aligned with enrollment and student success goals.
Collaborate with Development and Finance on scholarship utilization and donor stewardship; monitor scholarship expenditures and fund compliance.
Analyze scholarship strategy and aid leveraging and provide recommendations.
Partner with Admissions and Enrollment leaders to support recruitment, yield, and matriculation goals.
Develop financial aid strategies and modeling to strengthen competitiveness and support medical student enrollment objectives.
Analyze applicant affordability, aid utilization, borrowing patterns, student debt, and other key metrics; recommend funding approaches.
Participate in admissions and recruitment programs, accepted-student events, and financial aid presentations.
Provide data-driven recommendations on enrollment trends and financial aid impacts to support leadership decisions.
Perform other duties or responsibilities as necessary.