Director, Financial Assistance - Miller School of Medicine

University of Miami•Miami, FL

11d•Onsite

About The Position

The Director of Financial Assistance provides strategic leadership, operational oversight, and regulatory stewardship for financial aid programs serving medical students at the University of Miami Miller School of Medicine. The role reports to the Senior Director of Financial Assistance for Graduate Students. Coordination with Medical Campus leadership and staff, including scheduling and directing student-facing services, is led by the Senior Associate Dean of Student Affairs on the Miami Medical Campus. The Director administers federal, state, institutional, and private financial assistance programs while ensuring compliance with applicable regulations and accreditation standards. The position serves as a subject matter expert on medical student financial aid, educational debt management, affordability strategies, scholarship administration, and student financial wellness. The Director collaborates with Admissions, Student Affairs, Enrollment Management, Finance, Development, and Medical Education leadership to advance recruitment, enrollment, retention, student success, and debt management objectives. The role develops and implements financial aid strategies that promote access, affordability, informed borrowing, institutional enrollment goals, and students’ long-term financial well-being. The Director provides strategic oversight of student financial aid counseling, debt management, financial literacy, and financial wellness programs; leads medical-campus financial aid staff and office operations; and supports accreditation, partnerships, and institutional planning. The position oversees financial aid policies, procedures, internal controls, audits, risk mitigation, institutional scholarships and grants, and data analysis for enrollment and recruitment support. The listed duties are not all-inclusive and may be expanded as necessary.

Requirements

Bachelor's degree required.
Minimum 5 years of relevant experience.
Minimum 3–5 years of leadership or supervisory experience.
Experience administering Title IV financial aid programs required.
Expert knowledge of federal financial aid regulations and compliance requirements.
Knowledge of medical education financing and physician debt management strategies.
Strong understanding of enrollment management principles and scholarship leveraging.
Advanced analytical and financial modeling skills.
Experience using student information systems and financial aid software platforms.
Exceptional communication, presentation, and interpersonal skills.
Ability to interpret complex regulations and translate them into operational practices.
Proven ability to build collaborative partnerships across diverse stakeholder groups.

Nice To Haves

Master's degree in Higher Education Administration, Business Administration, Public Administration, Finance, Counseling, Student Affairs, or a related field preferred.
Experience in graduate, professional, health professions, or medical education financial aid strongly preferred.
Experience with debt management, financial literacy programming, scholarship administration, and enrollment support preferred.
Experience working with data and budget analysis in a financial aid setting preferred.
Experience with CSS Profile and institutional methodology strongly preferred.

Responsibilities

Provide strategic oversight of medical student financial aid counseling, debt management, financial literacy, and financial wellness programs.
Establish goals, service standards, and performance metrics for student financial support.
Direct strategies that promote affordability, responsible borrowing, and long-term debt management.
Oversee the development and delivery of financial education, debt counseling, and repayment planning resources.
Monitor student borrowing trends, debt outcomes, and program effectiveness.
Maintain expertise in health professions financial aid, loan repayment programs, loan forgiveness opportunities, and regulatory changes.
Supervise the Associate Director of Financial Assistance responsible for counseling, debt management, and financial wellness programming.
Coordinate compliance and technical efforts with other University of Miami graduate student financial aid professionals.
Lead financial aid staff and office operations at the medical campus; establish performance expectations and promote accountability and continuous improvement.
Recruit, mentor, develop, and evaluate staff; oversee workflow, service standards, and operational efficiency.
Recommend technology, automation, and process improvements to enhance student service and ensure compliance.
Serve as the primary liaison on financial aid matters among Medical Education, Enrollment Management, Finance, Student Affairs, Admissions, and external stakeholders.
Support institutional accreditation efforts related to student financial services and debt management; participate in strategic planning and medical education initiatives.
Contribute to policy development and institutional decisions related to student access, affordability, and success.
Represent the institution in professional organizations, conferences, and financial aid associations.
Direct administration of federal, state, institutional, and private financial aid programs for medical students.
Ensure compliance with Title IV regulations, Department of Education requirements, accreditation standards, and institutional policies.
Interpret regulatory guidance and implement operational changes under the direction of the Office of Financial Assistance and Student Employment.
Oversee financial aid policies, procedures, internal controls, audits, and risk mitigation activities; maintain readiness for reviews.
Serve as the institutional expert on health professions financial aid regulations and LCME accreditation standards and best practices.
Oversee institutional scholarships, grants, and endowed aid programs; develop award methodologies aligned with enrollment and student success goals.
Collaborate with Development and Finance on scholarship utilization and donor stewardship; monitor scholarship expenditures and fund compliance.
Analyze and recommend scholarship strategies and aid leveraging approaches.
Partner with Admissions and Enrollment leaders to support recruitment, yield, and matriculation goals.
Develop financial aid strategies and modeling to enhance competitiveness and support medical student enrollment objectives.
Analyze applicant affordability needs, aid utilization, borrowing patterns, student debt levels, and other metrics; recommend funding approaches.
Participate in admissions events, recruitment programs, accepted-student events, and financial aid presentations.
Provide data-driven recommendations on enrollment trends and financial aid impact to support leadership decisions.