Director, Field Operations

Definium Therapeutics

4d • $190,000 - $240,000

About The Position

Definium Therapeutics is seeking a Director, Field Operations to build and lead the operational capabilities supporting its first anticipated commercial launch. This hands-on leader will translate commercial strategy into reliable field processes, technology, governance, and execution across customer-facing commercial teams. The role owns day-to-day field operations infrastructure, including territory and roster administration, targeting deployment, CRM business processes, field reporting, incentive compensation administration, and launch support. The Director will partner with Commercial Analytics on methodology and insights, Field Strategy on deployment design, and IT on enterprise technology architecture and implementation. The ideal candidate can scale processes from pre-launch through commercialization in a lean, fast-moving biotech environment.

Definium Therapeutics is a late-stage clinical biopharmaceutical company focused on applying scientific rigor to psychedelics to develop accessible treatments for psychiatric and neurological disorders. Its lead candidate is lysergide tartrate, a proprietary orally disintegrating tablet form of lysergide (LSD) D-tartrate, being developed for generalized anxiety, major depressive disorder, and posttraumatic stress disorder. Its early-stage pipeline includes DT402, the R-enantiomer of MDMA, under development for core symptoms of autism spectrum disorder. The company is headquartered in New York and trades on Nasdaq under the symbol DFTX.

The position requires a bachelor's degree and at least 10 years of related work experience, along with progressive commercial operations, sales operations, or field force effectiveness experience in pharmaceutical, biotech, or life sciences settings. Up to 10% travel is required based on business needs. The starting base pay range is $190,000–$240,000 USD; additional compensation may include bonus and equity.

Requirements

• Bachelor’s degree required; a degree in business, life sciences, analytics, healthcare, or a related field is preferred.
• At least 10 years of related work experience required.
• Progressive pharmaceutical, biotech, or life sciences experience in commercial operations, sales operations, or field force effectiveness.
• Pre-launch or launch execution experience, ideally in specialty or complex therapeutics.
• Hands-on experience with CRM operations, such as Veeva Vault CRM, Veeva data products, or Salesforce; territory management; targeting deployment; call planning; incentive compensation; field reporting; and operational governance.
• Ability to translate strategy into executable processes, system requirements, controls, and measurable operating outcomes.
• Strong cross-functional leadership, vendor management, communication, analytical judgment, and project management skills.
• Working knowledge of pharmaceutical compliance and data privacy requirements affecting field operations.
• Up to 10% travel based on business needs.

Nice To Haves

• A degree in business, life sciences, analytics, healthcare, or a related field.
• Experience with Power BI or Tableau.
• Experience with HCP/HCO account hierarchies, account-based field teams, reimbursement support models, and specialty pharmacy or hub-related field interfaces.
• Experience with incentive compensation governance, alignment platforms, field deployment waves, automation, or approved AI use cases.

Responsibilities

• Develop and execute the field operations roadmap, including launch milestones, SOPs, governance, service levels, and escalation processes.
• Coordinate onboarding, system access, equipment, training logistics, roster management, and operational support with HR, IT, Sales leadership, and vendors.
• Operationalize field force designs, territory alignments, HCP/HCO affiliations, account hierarchies, target lists, call plans, and launch-wave transitions.
• Serve as commercial business owner for Veeva Vault CRM field workflows, requirements, UAT, releases, adoption, and support in partnership with IT and Data Strategy.
• Ensure operational data integrity across accounts, affiliations, assignments, and field activity; implement automation and approved AI-enabled workflows to improve efficiency.
• Lead incentive compensation administration, eligibility, goal-setting operations, payout validation, dispute resolution, governance, documentation, and field communications.
• Partner with Commercial Analytics on targeting, segmentation, sizing inputs, KPI definitions, dashboards, performance reporting, and operating reviews.
• Partner with Sales, Market Access, Finance, HR, IT, Legal, Compliance, and Analytics to ensure coordinated execution, operational controls, incentive compensation plan approvals, and change management.
• Oversee field operations vendors, budgets, deliverables, and service quality.
• Establish standardized processes, documentation, business continuity plans, and scalable operations to support launch and future growth.

Benefits

• 100% paid medical, dental, and vision benefits for employees and dependents.
• 401(k) program with company match and vesting after the turn of the first month after the employee’s start date.
• Flexible time off.
• Generous parental leave.
• Additional fringe perks.
• Additional compensation may include bonus and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Director