Director Field Installation Services

The Imagine Group • Grayslake, IL

6d • $107,100 - $139,500 • Onsite

About The Position

The Director, Field Installation Services will support account management efforts regarding installation and field services. This role involves building a national database of installers, developing qualification processes, overseeing national installations of retail graphic projects, managing profit/loss, leading installation staff, and reviewing costs and procedures within the department.

Requirements

• Bachelor’s degree in business administration, project management, or related field, or equivalent work experience.
• Experience in managing a team, including talent management and team development processes.
• Experience with profit/loss reporting and financial management.
• 5-7 years of project management experience, preferably in retail graphics or a similar industry.
• Demonstrated success in leading large teams and managing complex projects.
• Strong ability to mentor and develop team members.
• Advanced proficiency in database management and project management tools.
• Experience in developing and implementing strategic plans for installation programs.
• Proven track record of creating departmental processes to deliver profitability expectations.

Nice To Haves

• Master’s degree in business administration, project management, or a related field.
• 7-15 years of project management experience in retail graphics or a similar industry.
• PMP (Project Manager Professional) certification or similar.
• Advanced skills in financial and reporting.

Responsibilities

• Build a national database (vendor pool) of installers with specific detail of type of service offered by region or area of country.
• Develop qualifications processes including insurance specifications detailing specific services and abilities.
• Responsible for simultaneous national installation of retail graphic projects.
• Oversee and plan installation program with consistency and highest level of quality.
• Manage and report profit/loss per job and per client, monthly, quarterly, and yearly.
• Manage installation staff. Provide daily/weekly assignments of RFQ’s and installs, access workload determination of labor needed on multiple projects. Conduct staff performance reviews.
• Review costs and RFQ’s with staff prior to issuing to internal client.
• Review, develop, and access procedures throughout the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Director