Director Field Installation Services
Join the Imagine team•Grayslake, IL
•$107,100 - $139,500•Onsite
About The Position
The Director, Field Installation Services will support account management efforts regarding installation and field services. This role is responsible for building a national database of installers, developing qualifications processes, overseeing national installations of retail graphic projects, managing profit/loss, managing installation staff, and developing departmental procedures.
Requirements
- Bachelor’s degree in business administration, project management, or related field, or equivalent work experience.
- Experience in managing a team, including talent management and team development processes.
- Experience with profit/loss reporting and financial management.
- 5-7 years of project management experience, preferably in retail graphics or a similar industry.
- Demonstrated success in leading large teams and managing complex projects.
- Strong ability to mentor and develop team members.
- Advanced proficiency in database management and project management tools.
- Experience in developing and implementing strategic plans for installation programs.
- Proven track record of creating departmental processes to deliver profitability expectations.
Nice To Haves
- Master’s degree in business administration, project management, or a related field.
- 7-15 years of project management experience in retail graphics or a similar industry.
- PMP (Project Manager Professional) certification or similar.
- Advanced skills in financial and reporting.
Responsibilities
- Build a national database (vendor pool) of installers with specific detail of type of service offered by region or area of country.
- Develop qualifications processes including insurance specifications detailing specific services and abilities.
- Responsible for simultaneous national installation of retail graphic projects.
- Oversee and plan installation program with consistency and highest level of quality.
- Manage and report profit/loss per job and per client, monthly, quarterly, and yearly.
- Manage installation staff.
- Provide daily/weekly assignments of RFQ’s and installs, access workload determination of labor needed on multiple projects.
- Conduct staff performance reviews.
- Review costs and RFQ’s with staff prior to issuing to internal client.
- Review, develop, and access procedures throughout the department.
Benefits
- Equal employment opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
