Director, Field Enablement

Xeris Pharmaceuticals•Chicago, IL

1d•Hybrid

About The Position

The Director of Field Enablement sits at the center of Sales, Marketing, Sales Training, and Commercial Operations, serving as a critical bridge between strategy and execution. The incumbent is equal parts strategist, operator, and communicator and is responsible for translating complex commercial strategies, data insights, and marketing initiatives into simple, actionable tools and resources that drive field performance.

Requirements

Bachelor’s degree in life sciences, business, or a related field; advanced degree preferred.
Minimum of 8 years of experience in pharmaceutical sales enablement, field effectiveness, or commercial operations, including experience in rare disease and primary care markets.
Strong analytical capabilities, with a proven ability to leverage data to inform decisions and measure impact.
Demonstrated success working cross-functionally with Sales, Marketing, Medical Affairs, Compliance, Sales Operations, HR, Training, and Market Access/Reimbursement teams.
Excellent project management skills, with the ability to manage multiple initiatives and priorities simultaneously.
Strong communication, presentation, and facilitation skills, with the ability to influence stakeholders at all levels of the organization.
Experience supporting or leading product launches in both primary care and rare disease environments.
Solid understanding of pharmaceutical industry regulations, compliance standards, payer and reimbursement dynamics, and field operations best practices.
Competencies : Teamwork & Collaboration, Attention to Detail, Problem Solving, Organizational skills, Adaptability, Professionalism, Written and Verbal Communications, Presentation skills, Multi-tasking skills, Excellent Time Management.

Nice To Haves

advanced degree preferred

Responsibilities

Design, implement, and continuously refine sales initiatives that support field teams across rare disease and primary care markets.
Translate brand strategy, analytics, and commercial priorities into clear field direction, tools, and messaging.
Partner with Sales Leadership to identify performance gaps, establish measurable objectives, and track field effectiveness through defined metrics.
Define and track KPIs related to field effectiveness and enablement impact.
Drive a culture of simplicity, focus, and execution excellence.
Collaborate closely with Marketing to ensure alignment of messaging, promotional materials, and campaigns with field needs and evolving market dynamics.
Work with Sales Operations and analytics teams to identify opportunities to enhance sales performance reporting, optimize marketing initiatives, and improve user experience with reporting tools.
Evaluate, implement, and optimize sales tools and technologies to improve field productivity and efficiency; ensure field teams are fully trained and effectively leveraging these tools.
Partner with Market Access and Reimbursement teams to align field strategies with payer landscapes, coverage requirements, and patient access considerations.
Collaborate with Medical Affairs to ensure all field-facing educational content is scientifically accurate, relevant, and compliant.
Work closely with Compliance to ensure all programs, communications, and activities adhere to regulatory requirements and corporate standards.
Support HR in onboarding, training, and professional development initiatives for field personnel, aligning with broader talent and capability strategies.
Analyze market trends, customer insights, and competitive intelligence to inform strategic recommendations and drive adoption of best practices.
Implement tools and processes that enhance sales productivity, knowledge retention, and engagement with key stakeholders.
Partner with Sales Training to develop and execute training programs, field meetings, and ongoing development initiatives. Reinforce learning and ensure adoption in the field.