Director Family & Community Health Services

Public Health Management Corporation•Philadelphia, PA

6d•Onsite

About The Position

The Director for Family and Community Health Services oversees community-based programs throughout Pennsylvania, including programs delivered through social service agencies, homes, health centers, and shelters. The role is responsible for the development, administration, coordination, management, evaluation, integration, planning, and expansion of Health Promotion Council (HPC) Family Services and Community Health Programs, including home-visiting and healthcare navigation services. The Director oversees and monitors family service programs such as community health worker programs, managed care organization contracts, and maternal health initiatives. The Director develops and retains a talented workforce and provides programmatic direction and fiscal oversight for departmental grants and contracts. The role supports HPC’s strategic plan, particularly goals related to service integration, growth, and funding diversification, and supports joint initiatives across HPC, PHMC, and PHMC affiliates while pursuing external partners. The position supervises a team of approximately 14–16 employees and cultivates community partnerships and relationships with funders across multiple counties. The position is based at 1500 Market Street and requires some travel throughout Pennsylvania. It reports to the Senior Director, Strategy & Development. The position is classified as exempt annual salary.

Requirements

At least five years of experience supervising staff in health, public health, education, and/or community-based programs or initiatives.
At least five years of experience providing fiscal and administrative oversight of large-scale projects involving complex functions, operations, policies, and federal, state, and local regulations.
At least five years of experience developing programs and securing and sustaining funding for programs and initiatives.
Demonstrated experience in strategic planning, implementation, and evaluation of public health programs, including data collection, analysis, and reporting.
Experience with grant writing, securing funding, and managing contracts with governmental and private entities.
At least five years of experience managing mid- to large-size projects with multiple staff.
At least two years of experience in budget preparation and fiscal oversight.
Master’s degree in public health, social work, community health, education, or equivalent.
Proven writing ability in letters, reports, presentations, abstracts, articles, grant proposals, and work statements.
Knowledge of community health program functions, operations, policies, and regulations at federal, state, and local levels.
Knowledge of children with special health care needs.
Knowledge of social services, health disparities, program theories, principles, and practices, with demonstrated ability to apply them.
Strong program management and contractual oversight skills.
Strong computer skills with various software applications and databases.
Ability to establish priorities, work independently, and meet competing deadlines with minimal supervision.
Leadership ability to build and manage effective teams and partnerships and secure cooperation in advancing organizational objectives in health disparities and community health.
Comfort working in urban, rural, and suburban settings.

Responsibilities

Direct operations of home-visiting, healthcare navigation, and other assigned community health initiatives.
Develop a vision for and expand social service programs, integrating research, health promotion services, and the broader PHMC family of services to diversify the portfolio.
Lead program development and innovation aligned with evidence-based and national best practices, and develop culturally responsive programs that consider community needs.
Identify, cultivate, and position the department for new business opportunities with existing and new partners, including managed care organizations, health insurers, healthcare systems, and the research community.
Represent the organization at state and local conferences, seminars, and professional groups addressing community health and disparities.
Serve as the primary contact for funders and partners on grant- and program-related matters for HPC Family and Community Health Services.
Keep current on social services and health disparities work and share information and resources with program managers, funders, and HPC senior leadership.
Contribute ideas aligned with HPC’s strategic plan and participate in selected advisory and strategic planning groups.
Assist the PHMC Controller with fiscal reporting; communicate weekly with the supervisor and HPC Directors Team; and hold regular team meetings for quality assurance and information sharing.
Develop and monitor annual departmental goals and objectives aligned with HPC goals, and ensure high-quality program evaluation and integration of data management.
Work across HPC, HPS, PHMC programs, and subsidiaries to integrate programming, build partnerships, and grow HPC’s lines of business.
Establish collaborations with social service experts and integrate funding agencies’ priorities and the national organization’s mission into community-based initiatives.
Oversee outreach and communication strategies with the HPC Program Manager of Outreach and Engagement, including promotional materials, marketing, outreach, recruitment, social media, and virtual platforms.
Develop and expand social service and community health programs locally and regionally; work with staff and community organizations to understand needs and keep programs responsive.
Represent HPC at regularly scheduled local and other meetings.
Set and manage performance goals, program priorities, and deadlines for program managers, coordinators, care managers, community health workers, patient navigators, and care coordinators; delegate work and ensure accountability and oversight.
Develop and monitor departmental budgets, expenditure reports, and financial position; communicate anticipated underspending to funders and develop spend-down or no-cost-extension plans.
Develop scopes of work, budgets, contract request forms, and contracts for departmental revenue and expense contracts; track contracts through the process and ensure they are conformed.
Ensure tracking of invoices for subcontracts and vendor deliverables, and monitor subcontractor, vendor, and partner deliverables and quarterly budget spend-down.
Plan and prepare for funder site visits, including logistics and gathering materials and information.
Write and submit program reports, including reports on activities and evaluation outcomes, according to contract guidelines.
Oversee contractual and grant-funded projects and subcontracts to ensure goals and objectives are met.
Coordinate professional development for the team to support continuous quality improvement and translation of research to practice.
Supervise and evaluate direct reports, meet with them regularly, and approve staff vacation, personal, and sick time.
Oversee hiring, training, supervision, coaching, and problem-solving for Family and Community Health Services staff.
Participate in regularly scheduled Directors/Managers meetings and perform other relevant duties as assigned.
Research and select funding opportunities with HPS senior leadership; convene teams to plan, develop, and write proposals to grow initiatives and retain project staff.
Explore funding sources that support departmental growth and sustainability.
Secure internal and external support for initiatives, including written commitments, support, agreements, or memoranda of understanding.
Ensure application components are completed and understand proposal submission procedures well before deadlines.
Support other departments, as applicable, with funding applications, program promotion, materials review, and partnership development.
Develop concepts and write and submit proposals to sustain existing funding and grow organizational initiatives.