Community Health Services Director

WESLEY COMMONS • Greenwood, SC

5d • Onsite

About The Position

Wesley Commons is seeking an experienced, licensed Community Residential Care Facility Administrator to lead and oversee the daily operations of its Assisted Living CCRC. The role calls for a hands-on leader with a record of managing assisted living operations, developing strong teams, and creating an exceptional experience for residents and families.

The Director provides leadership and management for the Assisted Living / Community Residential Care Facility, ensures regulatory and organizational compliance, oversees operations and staffing, and supports resident-centered care and hospitality. The position is also responsible for financial performance, budgeting, occupancy, and departmental expenses, and oversees the on-campus Home Health Agency under the direction of the Community Health Services Manager.

Requirements

• Current South Carolina Community Residential Care Facility Administrator License (CRCFA).
• Previous leadership or management experience.
• Knowledge of South Carolina assisted living regulations, licensing, and compliance requirements.
• Exceptional hospitality, customer service, and interpersonal skills.
• Strong communication, conflict-resolution, and problem-solving skills.
• Experience with budgeting, staffing, operational oversight, and quality assurance.
• Ability to lead with accountability and maintain a positive, approachable, service-based leadership style.

Nice To Haves

• Experience managing and operating an Assisted Living or Community Residential Care Facility is strongly preferred.

Responsibilities

• Provide overall leadership, direction, and management of the Assisted Living / Community Residential Care Facility.
• Ensure compliance with SCDPH regulations, licensing requirements, and organizational policies.
• Oversee daily operations, staffing, employee performance, scheduling, and departmental accountability.
• Promote hospitality, exceptional customer service, and resident-centered care.
• Build positive relationships with residents, families, employees, and community partners.
• Address resident and family concerns professionally, responsively, and with sound judgment.
• Maintain standards for resident satisfaction, quality of care, cleanliness, appearance, and the overall community experience.
• Manage financial performance, the operating budget, occupancy, and departmental expenses.
• Oversee the on-campus Home Health Agency under the direction of the Community Health Services Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed