Director, Events

The Health Management Academy•Arlington, VA

2h•$90,000 - $100,000

About The Position

The Events Director works with the Events team and Education Services to organize and coordinate The Health Management Academy’s events. The role manages member relationships for assigned forums or special initiatives and leads the organization and execution of semi-annual membership events, both in person and virtual. It includes creating memorable member experiences, managing event operations and budgets, supervising direct reports, working with vendors, and delivering excellent service to members. Frequent travel is required to manage and execute events.

Requirements

Bachelor’s degree required.
At least 5–7 years of corporate or association meeting-planning experience.
Demonstrated ability to execute tasks with high attention to detail.
Previous direct supervisory experience.
Experience managing event budgets.
Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
Initiative, self-direction, and resourcefulness.
Member-focused approach and strategic mindset.
Meeting and experience design ability and experience as a risk manager.
Calm problem-solving skills and extreme attention to detail.
Collaborative, team-oriented approach and ability to perform a variety of duties within a workday.
Process-oriented approach and ability to drive projects to completion.
Ability to collaborate with and influence others at a senior level.
Excellent communication, client-facing, and organizational skills.

Nice To Haves

Previous experience with Cvent and Crowd Compass software.
CMP or other meeting/events certification; preferred but not required.

Responsibilities

Create, plan, and execute memorable member experiences for virtual and in-person events.
Manage event details, including timelines, official schedules, specifications, audiovisual requirements, food and beverage, registration, app development, staffing, and hotel room blocks.
Ensure health system and industry attendance goals are met to support member participation.
Build, track, manage, and report monthly on event budgets, and reconcile them with the Finance Team.
Supervise, develop, and train direct reports to ensure best practices, policies, and excellent event execution.
Cultivate and maintain vendor relationships, including negotiations, contracting, scheduling, onsite management, and evaluation.
Draft, manage, and execute a 20-week work plan outlining event deadlines and deliverables.
Create, compile, manage, and report meeting data using Cvent or other software programs.
Manage the mobile app, including personalized event schedules, directories, and materials.
Document processes, suggest improvements, and drive change based on feedback.
Proactively communicate concerns and potential solutions to key stakeholders.
Deliver world-class customer service to members attending events.
Travel frequently to manage and execute events.
Perform other duties and special projects as needed.