Director, Enterprise Sales

Firework•San Mateo, CA

20d•$120,000 - $140,000•Remote

About The Position

Firework is expanding its North America Sales team and is seeking a highly driven Director, Enterprise Sales to open doors, generate enterprise demand, and own the full sales cycle from initial outbound outreach through close. The role involves selling Firework’s multi-product commerce platform to large enterprises and working directly with senior and C-level stakeholders across marketing, e-commerce, and digital innovation. The Director will build and execute enterprise account plans, manage complex multi-stakeholder sales processes, and connect customer challenges to business outcomes through Firework’s SaaS platform. The role also partners with Customer Success, Product, and Integration Solutions to support successful integrations and lasting customer impact, while providing product and go-to-market feedback. The position may be remote for candidates based in the United States and requires travel to client meetings, workshops, and industry events as needed.

Requirements

At least 5 years of full-cycle enterprise sales experience with a proven hunter mindset and consistent quota achievement in B2B SaaS or platform sales.
Extensive success with outbound prospecting, generating enterprise demand, and building and closing a robust pipeline of high-value contracts and complex deals.
Mastery of complex, solution-based selling of multi-stakeholder solutions to large enterprises.
Exceptional communication skills and the ability to present effectively to technical and non-technical audiences, including executives.
AI fluency and a proactive approach to using AI tools to strengthen prospecting, personalize outreach, streamline sales workflows, and improve productivity.
Ability to navigate a fast-paced, high-growth organization, demonstrate comfort with ambiguity, adapt quickly, and perform effectively in new situations.
Team-oriented, resilient, empathetic, low-ego startup mentality.

Nice To Haves

Experience in e-commerce, martech, or digital customer experience.

Responsibilities

Build and execute enterprise account plans based on proactive research, outbound prospecting, and strategic demand generation.
Own the full enterprise sales cycle, including prospecting, outreach, lead qualification, discovery, demonstrations, solution design, proposals, procurement, negotiation, and closing.
Drive multi-threaded enterprise conversations across digital, marketing, commerce, innovation, and IT teams.
Sell a complex SaaS platform by understanding customer challenges and mapping Firework solutions to business outcomes.
Partner with Customer Success, Product, and Integration Solutions on strategies that support successful integration, strong customer experiences, and long-term client impact.
Provide product and go-to-market feedback to support product innovation and roadmap development.
Track revenue, pipeline health, and sales activity KPIs, and refine strategy and decision-making based on insights.
Travel to client meetings, workshops, and industry events as needed.