Director, Enterprise Resilience and Business Continuity Program Lead

Pfizer • Parsippany, NJ

21h • $162,900 - $271,500 • Hybrid

About The Position

The Director, Enterprise Resilience and Business Continuity Lead leads Pfizer’s global Business Continuity Management (BCM) program and supports implementation of the company’s enterprise resilience strategy. In partnership with senior leaders, business divisions, and risk functions, the role develops practical tools, resources, and solutions to identify operational vulnerabilities, strengthen preparedness, and improve the company’s response, business continuity, and disaster recovery capabilities. It serves as a central connector across Loss Prevention, Emergency Preparedness, Crisis Management, and Disaster Recovery, helping minimize material risk to the corporation.

In collaboration with Product Integrity for Patient Safety (PIPS) and the Pfizer Resilience Center (PRC), the role also supports product integrity investigations and colleague and site security matters. The Director reports to the Senior Director, Physical Risk Mitigation, Global Security, and partners closely with Global Security Senior Directors for AMER, EMEA, and APAC and regional Global Security colleagues.

The position includes indirect supervision of a Senior Associate, Business Resilience Programs, and oversight of a global community of BCM practitioners. Anticipated budget accountability is between $500,000 and $1 million. The assignment is hybrid and requires frequent domestic and international travel, including short-notice trips, and availability outside normal business hours and around the clock for crisis or emergency matters.

Requirements

• Bachelor’s degree in a business or technical discipline.
• At least 8 years of practical experience implementing resilience programs in a large multinational organization or management consulting firm, or 7 years with a master’s degree.
• Experience as a BCM leader or as a global lead for a specific business entity.
• Strong pharmaceutical-industry business acumen and management experience, ideally spanning research and development, manufacturing, and supply chain management.
• Experience leading global BCM, enterprise resilience, crisis management, disaster recovery, or related risk programs in a large, complex organization.
• Working knowledge of business impact analyses, risk assessments, recovery strategies, continuity planning, crisis response, exercises, and plan testing.
• Experience coordinating across BCM, crisis management, emergency preparedness, disaster recovery, loss prevention, and operational risk.
• Ability to assess risks, dependencies, and vulnerabilities and translate findings into mitigation actions for senior leaders and business stakeholders.
• Experience supporting incident response, crisis coordination, recovery planning, and restoration of critical operations.
• Ability to design and facilitate exercises, workshops, training, and preparedness activities for leaders and business teams.
• Strong program management skills, including prioritizing work, coordinating resources, and influencing in a global matrix organization.
• Ability to build practitioner networks, governance forums, and communities of practice that support consistent resilience practices.
• Effective oral, written, and interpersonal communication skills.
• Ability to influence stakeholders and gain commitment.
• Ability to gather and analyze information and recommend solutions.
• Ability to adjust and respond to changing business priorities.
• Ability to travel domestically and internationally by any mode on short notice, including nights and weekends; trips may last a week or longer.
• Regular availability outside normal business hours and 24/7 availability and responsiveness for meetings, travel, and crisis or emergency issues.
• Must be authorized to work in the United States by any employer; permanent U.S. work authorization is required. U.S. work visa sponsorship is not available.

Nice To Haves

• Master’s degree in a relevant technical discipline or an MBA.
• Experience using resilience management software platforms.
• Knowledge of industry standards such as ISO 22301, DRI, BCI, or ASIS frameworks.
• Relevant professional certification, or pursuit of certification, in business continuity, resilience, emergency management, or risk management.
• Breadth of diverse leadership experience and capabilities, including influencing and collaborating with peers, developing and coaching others, and guiding colleagues’ work to achieve meaningful outcomes and business impact.

Responsibilities

• Lead Pfizer’s global Business Continuity Management program within the enterprise resilience framework, promoting consistent standards, shared learning, common technology platforms, strong metrics, and continuous improvement.
• Maintain and improve the BCM framework, including its methodology, tools, guidance, reporting, and governance processes, while promoting leadership engagement.
• Provide implementation support and subject matter expertise to sites and functions developing, implementing, testing, and maintaining resilience programs and business continuity plans.
• Coordinate across enterprise resilience pillars, including loss prevention, emergency preparedness, crisis management, business continuity, and disaster recovery.
• Conduct and review horizon scanning across resilience pillars in alignment with the Pfizer Resilience Center; identify emerging risks, threats, and dependencies, assess operational impacts, and advise stakeholders on mitigation priorities.
• Lead an operational resilience process that includes regular risk reviews and communicates key risks, trends, and recommended actions to leadership; track and report events affecting sites or global operations.
• Participate in Pfizer’s Corporate Crisis Management Team and, when required, deploy virtually or in person to support incident response, crisis coordination, continuity, recovery planning, and restoration of critical operations.
• Plan and lead enterprise-wide resilience training and exercises, including training, scenario-based exercises, workshops, and other preparedness activities.
• Assess BCM and resilience capacity and program effectiveness through assurance activities, and communicate program status, risks, and improvement opportunities to senior leadership.
• Engage business leaders and external industry groups to keep Pfizer’s resilience and BCM methodology current and aligned with business operations, emerging risks, and industry practices.
• Promote resilience and business continuity practices through communications, leadership briefings, training, and engagement with the BCM community of practice.
• Build and lead global resilience and BCM teams, networks, and communities of practice to develop practitioner capability, promote knowledge sharing, and drive improvement.
• Coordinate resources, including non-direct reports, contract resources, divisional stakeholders, governance forums, network leads, and community members, to align execution with program objectives.

Benefits

• 401(k) plan with Pfizer matching contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holiday, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligibility to participate in Pfizer’s Global Performance Plan, with a bonus target of 20% of base salary.
• Eligibility to participate in a share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director