Director, Business Continuity & Resilience

Nemours Children's Health•Wilmington, DE

About The Position

Nemours Children’s Health is seeking a Director, Business Continuity & Resilience to build and lead its enterprise Business Continuity Management Program and strengthen readiness across the health system. The role establishes enterprise strategy, governance, standards, and performance measures for business continuity and resilience, working with executive leaders and teams across clinical operations, information technology, facilities, security, supply chain, legal, communications, and emergency preparedness. The Director will connect people, processes, technology, and recovery capabilities into an integrated resilience program. The position supports the protection of critical services, organizational decision-making, and the ability to respond to business disruptions, significant incidents, and emerging risks. It requires enterprise-wide influence and the ability to turn complex risks into practical, sustainable action. Nemours Children’s Health provides care through two freestanding children’s hospitals and a pediatric network serving communities across multiple states. Its work also includes research, education, advocacy, prevention, and community partnerships. The Director’s leadership will help embed resilience into how the organization plans, operates, responds, and improves.

Requirements

At least 10 years of progressive experience in business continuity, organizational resilience, crisis management, emergency-management integration, or a related field.
Demonstrated experience designing, implementing, and continually improving an enterprise Business Continuity Management Program.
Expertise in business impact analysis, risk assessment, recovery planning, crisis management, exercises, corrective actions, and executive reporting.
Ability to lead through influence and build productive partnerships across clinical, operational, technical, and corporate functions.
Exceptional written and verbal communication skills, including the ability to engage technical audiences and senior executives.
Strong analytical, organizational, program-management, and decision-making capabilities.
Experience leading complex strategic initiatives.
Bachelor’s degree in Business, Information Technology, Finance, Security, Emergency Management, or a related discipline.
One of the following professional credentials: CBCI, MBCI, CBCP, MCBP, CPP, or CTM.

Nice To Haves

Healthcare or hospital experience is strongly preferred.
A master’s degree is preferred.

Responsibilities

Establish and continuously improve the enterprise Business Continuity Management Program, including governance, policies, standards, procedures, templates, and lifecycle management.
Lead the enterprise continuity-of-operations framework and promote consistent implementation across business units and regions.
Oversee business impact analyses to identify critical processes, dependencies, recovery requirements, and appropriate recovery strategies.
Ensure continuity plans remain current, actionable, and connected to identified risks and operational priorities.
Develop an integrated testing and exercise program that validates business, operational, clinical-support, technology, and facilities recovery capabilities.
Strengthen enterprise incident-command readiness through crisis and continuity playbooks, decision-support tools, role-based training, and exercises.
Partner with IT, Facilities, Security, and other stakeholders to integrate business continuity with disaster recovery and facilities recovery.
Monitor emerging risks, escalate material concerns, and support leaders in developing effective mitigation strategies.
Create executive dashboards and performance measures that demonstrate program maturity, readiness, and effectiveness.
Provide standards, guidance, templates, and integration support to regional and site emergency-preparedness teams.
Contribute to continuity and resilience reviews involving critical third-party service providers.
Build relationships with leaders, associates, administrators, and vendors across Nemours.