Director, Enterprise Platform & Integration

The American Institute of Architects•Washington, DC

2d•$157,000 - $175,000•Remote

About The Position

The Director, Platform and Integration provides enterprise solution architecture, platform architecture, and integration leadership across AIA’s digital products, Salesforce, and Association Management System (AMS) platforms. Reporting to the Managing Director, Digital Products Development & Operations, this role serves as an architectural interface among AIA Technology, business stakeholders, implementation teams, vendors, and third-party technology providers. The director designs and guides solutions that connect Salesforce and AMS platforms with digital products and other enterprise and third-party applications, while ensuring enhancements follow platform best practices and align with AIA’s broader technology architecture and integration strategy. The role leads integration architecture and technical solutioning across enterprise platforms. It assesses business and technical requirements, develops scalable and secure integration approaches, evaluates platform capabilities and proposed changes, identifies risks and dependencies, and promotes reusable architecture and integration practices. The director also supports platform roadmaps, upgrades, modernization initiatives, and complex cross-platform issue resolution. Working with product, engineering, QA, DevOps/SRE, security, data, vendor, and business teams, the director provides architectural guidance through discovery, design, development, testing, deployment, and post-launch support. The position communicates technical options and tradeoffs to varied audiences, coordinates with vendors and external consultants, and advises leadership on major platform and integration decisions. The role has no supervisory requirements and is 100% remote from the Washington, DC area.

Requirements

Demonstrated advanced experience in solution architecture, enterprise integration, and application architecture.
In-depth experience designing and implementing integrations between enterprise platforms, digital products, and third-party applications.
Demonstrated advanced experience with Salesforce and Association Management Systems (AMS).
Strong experience architecting solutions involving Salesforce, AMS platforms, APIs, data integration, and enterprise application ecosystems.
Demonstrated experience with software architecture, solution design, integration patterns, and operational considerations.
Strong solutioning and architecture skills, including the ability to analyze complex problems and develop scalable, practical solutions.
Experience with Salesforce architecture and platform capabilities.
Strong written and verbal communication skills.
Strong collaboration, problem-solving, and stakeholder management skills.
Bachelor’s degree in Electrical Engineering, Computer Science, or Data Analytics.
A minimum of 8 years’ experience in technical architecture and enterprise integration with Salesforce and AMS platforms.

Nice To Haves

Master’s degree preferred.
Experience with AMS (Association Management Systems) is highly desirable.
Salesforce Architect certification preferred.
Experience with AMS platform configuration, architecture, and integration preferred.

Responsibilities

Provide platform solution architecture and integration leadership across AIA’s digital products, Salesforce, and Association Management System platforms.
Design and guide integrations among AMS, Salesforce, AIA digital products, and enterprise and third-party applications.
Develop scalable, secure, reliable, maintainable integration solutions using appropriate APIs, events, middleware, and data exchange patterns.
Assess business and technical requirements and translate them into solution architecture and implementation approaches.
Align business requirements with product and engineering teams, vendors, and enterprise platforms.
Evaluate the impact of proposed changes across Salesforce, AMS, digital products, integrations, data, and downstream systems.
Identify architectural risks, technical dependencies, integration constraints, and opportunities for simplification and modernization.
Establish and promote architecture and integration best practices across digital product development and operations.
Partner with engineering and delivery teams to ensure implementations follow approved architecture and design principles.
Work with vendors and third-party technology providers to evaluate integration capabilities, technical constraints, and solution options.
Support technology roadmaps and modernization initiatives involving enterprise platforms and integrations.
Design and guide integrations supporting member, customer, financial, and operational capabilities.
Evaluate platform capabilities and determine whether functionality belongs in Salesforce, AMS, digital products, or an integration layer.
Partner with product and engineering teams to define technical requirements, solution options, and implementation approaches.
Work with Salesforce, AMS, and third-party vendor partners to communicate AIA’s needs and ensure capabilities are implemented on appropriate platforms.
Assess architectural and integration impacts of platform upgrades, new releases, and major enhancements.
Maintain awareness of Salesforce and AMS capabilities, limitations, releases, and evolving technology patterns.
Serve as the primary architecture resource for integrating AIA digital products with Salesforce, AMS, and other enterprise platforms.
Establish integration approaches for consistent and reliable exchange of member, customer, product, payment, and other enterprise data.
Ensure new digital products and capabilities incorporate appropriate enterprise integration patterns from the outset.
Review solution designs and technical user stories to ensure integration requirements and dependencies are clearly defined.
Collaborate with engineering, QA, DevOps/SRE, security, data, and vendor teams to prepare integrated solutions for production.
Support troubleshooting and resolution of complex cross-platform integration issues.
Establish monitoring, logging, error handling, resiliency, and operational support considerations for enterprise integrations.
Facilitate solution discovery and architecture sessions with business and technology stakeholders.
Analyze complex business and technical problems and develop practical solution options.
Develop high-level solution designs, architecture diagrams, integration flows, and technical documentation.
Evaluate alternative approaches and communicate technical tradeoffs to technical and non-technical stakeholders.
Provide technical guidance during requirements discovery, design, development, testing, deployment, and post-launch support.
Identify opportunities to simplify the technology ecosystem, reduce unnecessary customization, and improve platform maintainability.
Help establish standards and reusable patterns for APIs, integrations, data exchange, and enterprise application connectivity.
Participate in demonstrations, design reviews, technical walkthroughs, and testing activities as needed.
Support post-launch analysis and continuous improvement of platform and integration solutions.
Collaborate with business stakeholders to understand objectives, requirements, and desired outcomes.
Translate business needs into technology and architecture requirements.
Communicate architecture and integration concepts clearly to technical and business audiences.
Work with vendors and external consultants to evaluate solutions, resolve technical issues, and implement AIA requirements.
Coordinate with internal Technology teams to align with enterprise architecture, security, infrastructure, data, and operational standards.
Provide architectural guidance and recommendations to leadership on major platform and integration decisions.

Benefits

Medical, vision, and dental coverage.
401(k).
Flexibility.
Paid time off.
Flexible spending accounts.
Life insurance coverage up to 2x salary and disability plans at no cost.
Tuition and membership reimbursements.
Employee Assistance Program for employees and their family members.
Smart Benefits transportation program, including up to $55 monthly in public transportation benefits and pretax METRO parking.
Computer purchase program.
Fitness club discounts.
Prepaid legal services program.
Identity theft protection.