Director Platform Integration

Sphere Entertainment•Burbank, CA

5d•Onsite

About The Position

The Director of Platform & Integration leads the platform services and technology integration functions that support live event production. The role owns the administration and long-term health of shared development and collaboration platforms, including Perforce, TeamCity, TeamViewer and adjacent tools, as well as the qualification and integration of new technology, servers and hardware into the event production pipeline. It combines platform ownership—including uptime, access control, versioning, patching, capacity and security planning—with production integration, where new hardware and software must be evaluated, staged and deployed against fixed show dates. The director is expected to bring broad technical experience, maintain a calm approach during urgent show-critical conditions, and develop a multi-year platform security and scalability plan. The Director leads a small tactical team, sets priorities across ongoing platform work and show-driven deployments, and serves as an escalation point for critical platform and infrastructure issues. The role partners with Creative, Production, Engineering and Systems Architecture teams; manages tooling and hardware vendor relationships; forecasts infrastructure capacity and refresh needs; and develops standards, QA criteria and change-management practices to ensure new systems are reliable and supportable before production use. The director also mentors the team and shapes a multi-year technical roadmap for platform services and production integration in support of future venues and event formats. This is an on-site role based in Burbank. Development weeks follow standard business hours, but show deployments require travel, evening and weekend availability, and occasional long days on-site. The role requires adherence to appearance and presentation guidelines while on-site, passing required background checks, and travel to show sites as needed.

Requirements

Deep hands-on experience administering Perforce (Helix Core) at scale, including depot architecture, replication and proxy topologies.
Experience owning CI/CD infrastructure such as TeamCity, Jenkins or equivalent, including build agent fleets and pipeline reliability.
Background integrating show and media systems hardware, such as media servers, playback, LED processing and AV networking, into a live production environment.
Working knowledge of virtualization, storage, Windows/Linux server administration and scripting for automation, such as PowerShell and Python.
Familiarity with security frameworks and practices applicable to production networks, including zero-trust remote access and privileged access management.
Prior experience operating in a venue, broadcast, touring or 24/7 operations environment where downtime is highly visible.
Demonstrated use of AI and agentic automation to drive operational efficiency, including applying AI agents to routine platform administration, build and deployment workflows, monitoring, diagnostics and documentation.
Applied understanding of AI-assisted operations, including agent-driven log and anomaly analysis, automated patch and vulnerability triage, access-review automation, and the governance and guardrails required to run such tooling safely on production networks.
Must be able to pass any required background checks.
Must be able to travel to show sites as needed.
Must be available for travel, evening and weekend oversight of show deployments, and occasional long days on-site.

Responsibilities

Lead and manage a small tactical team responsible for platform services and technology integration, setting priorities across steady-state platform work and show-driven deployments.
Own the strategy, administration and lifecycle of core platform services, including Perforce, TeamCity and TeamViewer, covering availability, access control, versioning, backup and recovery, patching and capacity planning.
Define and execute the integration path for new technology, servers and hardware into the event production pipeline, from evaluation and proof of concept through qualification, staging, documentation and production rollout.
Establish and maintain a long-term security roadmap for platform and production infrastructure, including identity and access management, credentialing, remote access controls, network segmentation and audit readiness.
Serve as the escalation point for show-critical platform and infrastructure issues, providing calm, decisive technical judgement during live production and compressed deployment windows.
Build standards, runbooks and change-management practices that allow new hardware and software to enter the production environment without destabilizing active shows.
Partner with Creative, Production, Engineering and Systems Architecture teams to translate production requirements into platform and infrastructure capability.
Manage vendor and OEM relationships for platform tooling, server and hardware supply, including evaluation criteria, licensing, support agreements and renewal planning.
Own capacity and refresh forecasts for build infrastructure, storage and production servers, and translate them into budget and procurement recommendations.
Develop QA and acceptance criteria for integrated systems, ensuring performance, reliability and supportability are proven before a technology reaches a show floor.
Mentor and develop the team across platform ownership and production integration, building depth so neither discipline depends on a single person.
Shape the multi-year technical roadmap for platform services and production integration in support of future venues and event formats.
Provide exceptional experiences for guests, partners and team members, including by adhering to appearance and presentation guidelines while on-site.