Director, Enterprise Enablement

Greenway Health•Remote,

About The Position

Greenway Health is seeking a strategic, execution-focused Director, Enterprise Enablement to lead the teams and capabilities that support the company’s internal operations, enterprise data and AI-enabled ways of working. The role brings together Business Applications, Business Intelligence and a newly created AI Enablement team under one leader, connecting these disciplines into a unified strategy so that well-run applications, trusted data and intelligent automation reinforce one another. As a leader within the Technology organization, the Director will bridge business needs and technical capabilities, partnering with functional leaders to modernize platforms, improve decision-making and embed agentic AI into core business processes. The role builds, mentors and scales a multidisciplinary team focused on measurable outcomes, and manages the portfolio’s budget, vendors, resourcing, roadmaps and operating cadence. The Director owns the strategy and day-to-day health of Salesforce and Microsoft Dynamics platforms supporting Finance and Operations workflows; defines enterprise data strategy, governance, quality and reporting; and leads AI Enablement focused on agentic workflow optimization. The role also establishes success metrics and ROI tracking, and ensures responsible, secure and compliant use of technology and AI.

Responsibilities

Define and execute a unified Enterprise Enablement strategy across business applications, business intelligence and AI, aligned with company priorities.
Lead, mentor and develop three teams comprising application owners, analysts, data and reporting professionals, AI practitioners, early-career talent and interns.
Partner with leaders across Finance, Operations, Product, Sales and Customer Support to prioritize investments and sequence work across the teams.
Manage portfolio budget, vendors and resourcing, and establish roadmaps, operating cadences and accountability for results.
Own the strategy, roadmap and day-to-day health of Salesforce and Microsoft Dynamics platforms supporting Finance and Operations workflows.
Partner with Finance and Operations leaders to streamline processes, reduce manual effort and improve data integrity in core business systems.
Establish platform governance, including release management, security and access controls, integration standards and change management.
Evaluate, select and manage enterprise application vendors and implementation partners.
Define and drive enterprise data strategy, including data governance, quality and a trusted, well-documented source of truth.
Oversee enterprise reporting and analytics so leaders have timely, accurate and actionable insight.
Rationalize reporting tools and assets, and promote self-service analytics and data literacy across the organization.
Ensure the data foundation supports AI initiatives, including data access, lineage and quality.
Define and execute the organization’s AI Enablement strategy focused on agentic workflow optimization throughout the business.
Identify and prioritize high-impact AI use cases, and design and oversee agentic workflows that automate tasks, augment decision-making and improve efficiency.
Establish frameworks for evaluating, selecting and deploying AI tools, platforms and vendors.
Build and manage a pipeline of AI initiatives from ideation through production deployment.
Drive AI adoption through training, documentation and internal evangelism.
Define success metrics and track ROI across applications, data and AI initiatives.
Ensure responsible and secure use of technology and AI, including governance, compliance and risk management practices.
Monitor emerging trends in enterprise applications, analytics, AI, agent-based systems and automation, and translate them into practical applications.