Director, Enterprise Change Management

URUS Group • Madison, WI

3d

About The Position

URUS is seeking a Director, Enterprise Change Management to build an enterprise approach to change and lead the people side of transformation across its global organization. The role will connect more than 20 strategic initiatives—including technology modernization, CRM implementation, and AI enablement—and help employees understand, engage with, and adopt the changes.

As a key member of the URUS Transformation Team, the Director will partner with executive leaders, project managers, functional teams, and external partners to translate transformation strategies into meaningful employee experiences and measurable business outcomes. The position will build change-management capability and consistency across URUS, including how the organization prepares for change, engages employees, equips leaders, measures adoption, and realizes the value of strategic investments.

The role has a particular focus on digital transformation and AI adoption, supporting employees in understanding and effectively using emerging technologies while encouraging responsible adoption and minimizing disruption. The Director will also connect initiatives across businesses, functions, projects, and geographies and help communicate a coherent story about URUS’s direction and purpose.

Requirements

• Bachelor’s degree in Business, Human Resources, Organizational Development, Communications, Information Technology, or a related field.
• 10+ years of progressive experience leading organizational change-management initiatives within complex organizations.
• Knowledge of AI technologies, automation, workforce transformation, and digital adoption platforms.
• Proven experience supporting enterprise transformation programs, including technology implementations and business-process changes.
• Demonstrated experience leading change-management efforts related to Artificial Intelligence, digital transformation, automation, or advanced technology deployments.
• Strong understanding of change-management frameworks such as Prosci, ADKAR, Kotter, or equivalent methodologies.
• Experience partnering with executive leadership teams and influencing senior stakeholders.
• Exceptional communication, facilitation, presentation, and stakeholder-management skills.
• Experience managing multiple simultaneous projects in a fast-paced environment.

Responsibilities

• Lead change management for enterprise-wide transformation initiatives, supporting organizational readiness, successful adoption, and achievement of strategic objectives.
• Manage a portfolio of change initiatives and align them with URUS priorities, governance expectations, and measurable business outcomes.
• Establish change-management standards, frameworks, tools, and best practices across URUS.
• Integrate change-management activities into project plans and governance structures.
• Advise senior leaders on organizational readiness, stakeholder risks, sponsorship effectiveness, adoption strategies, and benefits realization.
• Conduct organizational-readiness and change-impact assessments and develop strategies to address identified risks.
• Define and measure adoption, engagement, readiness, benefits realization, and overall change effectiveness.
• Support digital transformation and AI adoption, including responsible adoption of emerging technologies and minimizing disruption.
• Connect transformation initiatives across businesses, functions, projects, and geographies, and help communicate a coherent account of the organization’s direction.

What This Job Offers

• Job Type: Full-time
• Career Level: Director