Director, Enterprise Applications

Regional Municipality of Peel

22h • Hybrid

About The Position

The Director, Enterprise Applications reports to the Chief Information Officer and shapes Peel Region’s enterprise technology direction. The role leads modernization and sustainable operation of critical platforms, including SAP S/4HANA, SAP Concur and IBM Maximo Enterprise Asset Management, supporting approximately 7,000 users. The Director connects technology investments with strategic priorities, service outcomes and future needs, working with senior leaders, business teams and external partners across strategy, implementations, governance, operational sustainment and organizational adoption.

The position advances service excellence, employee experience, enterprise data and decision-making, sustainable application support, responsible stewardship of public resources, and successful adoption of new technologies. It leads a multidisciplinary team and builds trusted relationships across business and technology functions while ensuring applications are integrated, reliable and positioned to deliver lasting value to employees, services and the community.

The role is based at 10 Peel Centre Drive in Brampton, Ontario, in a hybrid arrangement with at least two days per week onsite. Additional onsite presence may be required as operational needs evolve. Offsite work must be performed within Ontario. Job-based flexible hours are offered to balance personal and professional responsibilities with operational and customer-service needs. The position is 35 hours per week.

Requirements

• A relevant postgraduate degree, preferably in Business, Computer Science, Information Technology or a related discipline.
• SAP Certified Application Associate and/or SAP Certified Development Associate certification.
• Project Management Professional (PMP) certification.
• At least eight years of experience implementing enterprise applications in a complex public-sector environment.
• Implementation and operational experience with SAP S/4HANA and SAP Concur and/or IBM Maximo Enterprise Asset Management.
• Experience leading large-scale technology implementations across multiple business functions and stakeholder groups.
• Strong knowledge and practical application of formal project management methodologies.
• Experience managing procurement, implementation partners, contracts, budgets, deliverables and vendor performance.
• Experience establishing governance, service standards, service-level agreements and operational support models.
• Strong strategic thinking, change leadership, risk management and relationship-building skills.
• An understanding of government structures, political considerations and Council-level accountability.
• A satisfactory Level 2 Criminal Record Check obtained directly from a police station; third-party background checks will not be accepted.

Responsibilities

• Lead Peel’s Enterprise Applications Strategy and Roadmap.
• Provide strategic leadership for SAP S/4HANA, SAP Concur, IBM Maximo and other critical enterprise applications.
• Oversee complex implementation, modernization, integration and sustainment initiatives.
• Align technology investments with service priorities, user needs and measurable organizational benefits.
• Establish governance, service standards, service-level agreements and sustainable support models.
• Maintain stable operations while leading the transition to modern solutions.
• Lead organizational change through stakeholder engagement, business readiness, communications, training and adoption.
• Manage procurement, implementation partners, strategic suppliers, contracts, budgets, deliverables and vendor performance.
• Identify enterprise risks, resolve complex issues and provide clear advice to senior leaders.
• Build trusted relationships across business and technology functions.
• Lead and develop a multidisciplinary team that values accountability, collaboration and professional growth.
• Engage diverse perspectives to create accessible, user-centred enterprise solutions.
• Establish clear governance and communicate openly about decisions, progress, risks, costs and results.
• Lead change with empathy and help employees confidently adopt new technology.
• Bring business, technology and external partners together around shared outcomes.
• Set a clear direction, make accountable decisions, develop people and champion innovation and continuous improvement.

Benefits

• Comprehensive health, dental and vision benefits, including psychological health supports, effective on the first day for eligible employees.
• Automatic enrolment in the OMERS pension plan.
• Five weeks of annual vacation accrued monthly.
• Three paid personal days, in addition to floating holidays.
• Flexible work hours that support well-being and work-life integration.
• An inclusive workplace culture grounded in collaborative leadership and meaningful public service.

What This Job Offers

• Job Type: Full-time
• Career Level: Director