Director, Emergency Department

Community Health Systems•Gadsden, AL

10h

About The Position

The Director, Emergency Department provides strategic leadership and operational oversight for the department, ensuring high-quality, patient-centered care in a fast-paced environment. The role oversees clinical practice, departmental operations, staffing, and education while fostering excellence, innovation, and collaboration. The Director ensures regulatory compliance, leads quality improvement initiatives, and supports team members’ professional development to achieve organizational goals. The Director collaborates with medical staff, nursing leadership, ancillary departments, and hospital leadership to improve care coordination, throughput, patient experience, staffing, resource allocation, and departmental performance. The role includes oversight of budgeting, expenditures, policies and procedures, emergency preparedness, quality assurance, accreditation, and regulatory compliance. The position may also work in a staff role when required.

Requirements

Bachelor's degree in a relevant field, or seven or more years of direct experience in lieu of a bachelor's degree.
Three to five years of experience in a closely related field with a bachelor's degree.
Registered Nurse (RN) state licensure and/or compact state licensure.
Basic Life Support (BCLS) certification.
Advanced Cardiac Life Support (ACLS) certification.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster teamwork, professionalism, and continuous improvement.
Ability to delegate and manage tasks independently while meeting deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Nice To Haves

Master's degree.
Three to five years of previous leadership experience.
Certified Emergency Room Nurse (CEN).
Trauma Nursing Core Course (TNCC).
Emergency Nursing Pediatric Certification (ENPC).

Responsibilities

Provide strategic leadership and operational oversight of the Emergency Department to ensure high-quality, patient-centered care consistent with organizational and regulatory standards.
Collaborate with medical staff, nursing leadership, ancillary departments, and hospital leadership to improve care coordination, throughput, and patient experience.
Monitor performance metrics, including length of stay, left-without-being-seen rates, door-to-provider times, and patient satisfaction, and implement improvement strategies.
Prepare for regulatory, accreditation, and compliance requirements, including those of The Joint Commission, CMS, and state agencies.
Direct emergency preparedness planning and participate in disaster response coordination for mass casualty and crisis situations.
Respond to patient care concerns, critical incidents, and operational disruptions, and ensure effective resolution and communication of outcomes.
Provide leadership, mentorship, and professional development opportunities for departmental staff.
Schedule employees to make effective use of resources and consult leadership about potential staffing issues.
Conduct performance evaluations, set goals, and provide staff feedback on performance and development.
Collaborate with hospital leadership on departmental strategy, budgeting, resource allocation, and long-term planning.
Monitor expenditures and support cost-effective service delivery.
Evaluate and implement technologies to enhance operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Participate in audits, inspections, and accreditation processes, and follow quality control practices to ensure accuracy, consistency, and safety.
Stay up to date with industry advancements, technologies, and regulatory changes.
Fulfill assigned duties, maintain regular and reliable attendance, and comply with applicable policies and standards.