Director E-learning Development and Learning Management System
About The Position
This role leads the creation and delivery of digital learning experiences across the organization, shaping how online training is designed, built, and managed. It oversees multimedia e-learning content development and ensures high standards in instructional design, accessibility, and user experience. The position guides the administration and evolution of NYPA’s Learning Management System (LMS), maintaining system integrity, optimizing configuration, and ensuring training workflows run effectively. It partners with key business areas to align learning solutions with regulatory and operational requirements and establishes governance for content development and LMS usage. The role also advances learning technologies and improves the learner experience, efficiency, and quality of digital training across the enterprise. The Director identifies technical and safety training needs across NYPA departments, oversees apprentice, advanced skills, and safety training, and manages training processes and systems to support compliance with state and federal guidelines. The role develops training staff performance and development plans, provides ongoing feedback, maintains the LMS and training records, participates in Operations Business Unit committees, and develops annual budget plans for the Technical Training Department.
Requirements
- Bachelor of Science degree in a related field.
- Minimum 3 years of supervisory or managerial experience.
- Real-world application experience and knowledge of adult learning principles, ADDIE, and Systematic Approach to Training (SAT) development models.
- Knowledge of teaching and instruction for individuals and groups, learning strategies, and measuring training effects on the organization.
- Experience using communication and media tools to deploy training strategies within organizations.
- Exceptional customer service skills.
- Familiarity with project management principles to manage training initiatives from conception to completion.
- Ability to collaborate with subject matter experts and company leadership to support strategic goals, state, federal, and local requirements, NERC guidelines, and Asset Management initiatives through training.
- Hands-on experience using or implementing an LMS.
- Ability to manage and prioritize multiple projects with varying deadlines and changing priorities.
- Ability to perform training functions involved in course coordination.
- Ability to lift, move, and assemble items weighing up to 30 pounds as needed for classes.
- Willingness and ability to travel up to 30% of the time.
Nice To Haves
- Master’s degree.
- Minimum 7 years of experience.
Responsibilities
- Identify technical and safety training needs across NYPA departments and implement solutions that meet business needs, including expanding non-instructor-led training initiatives.
- Oversee apprentice, advanced skills, and safety training services, processes, and systems to ensure compliance with state and federal guidelines.
- Create performance and development plans for training staff and provide continuous feedback on their job performance.
- Deploy and maintain the Learning Management System to ensure training records meet reporting standards, remain current and accurate, and support broader workforce management requirements.
- Participate in standing committees addressing activities within Operations Business Units.
- Develop and oversee annual budget plans for the Technical Training Department and provide annual budget input according to NYPA requirements.
- Lead the creation and delivery of digital learning experiences and oversee multimedia e-learning content development.
- Guide LMS administration and evolution, maintaining system integrity, optimizing configuration, and ensuring training workflows run effectively.
- Partner with business areas to align learning solutions with regulatory and operational requirements and establish governance for content development and LMS use.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
