Director of Learning and Development

Ethos Risk Services•Minneapolis, MN

1d•Remote

About The Position

Ethos Risk Services is seeking a strategic, results-driven Director of Learning and Development to lead and scale its company-wide learning and development function. Partnering with executive leadership, the Director will develop training strategies, implement learning technologies, and use AI to improve employee performance, accelerate productivity, and support organizational growth across a workforce of 1,400 people. This role oversees learning strategy, training program development, competency and skills frameworks, learning technology, content governance, performance measurement, and the Learning and Development team’s operations. The Director will also support change management and integrate training programs and practices across acquired businesses. The role is 100% remote and U.S.-based, with occasional travel potentially required for quarterly or annual leadership meetings and company events. Ethos’s ideal candidate is in the CST or EST time zone. Candidates must be authorized to work in the United States and must not require current or future employment sponsorship.

Requirements

Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or a related field.
At least 8 years of experience in Learning and Development, corporate training, or sales enablement, including at least 3 years in a leadership role.
Proven experience building or scaling a Learning and Development function, including strategy, team development, budgeting, and vendor management.
Demonstrated success developing training programs that improve measurable business outcomes, such as productivity, quality, or employee performance.
Experience designing competency frameworks, role-based training, and employee development programs.
Experience selecting, implementing, or managing a Learning Management System (LMS).
Ability to collaborate with and influence executive leadership and cross-functional stakeholders.
Hands-on experience leveraging AI tools and learning technologies to develop and deliver training at scale.
Experience supporting remote or geographically dispersed teams.
Must be authorized to work in the United States and must not require current or future employment sponsorship.

Nice To Haves

Master's degree in a related field.
Experience in sales enablement or frontline workforce development.
Background in insurance, claims management, healthcare, or medical management services.
Experience integrating training programs following mergers or acquisitions.
Experience developing competency assessments and measuring training effectiveness at scale.
Located in the CST or EST time zone.

Responsibilities

Develop and execute a company-wide learning strategy and roadmap aligned with business priorities, organizational growth, and performance goals.
Oversee the design and implementation of onboarding, employee development, and role-specific training programs to accelerate productivity and job mastery.
Establish competency frameworks and learning pathways for key roles, including sales, investigators, and nurse case managers.
Collaborate with senior leadership to identify workforce capability gaps, prioritize development initiatives, and align training investments with business needs.
Lead the selection, implementation, and optimization of a Learning Management System (LMS), and leverage AI and emerging technologies to improve training efficiency and scalability.
Establish company-wide standards for training content, quality, consistency, and ongoing maintenance across departments.
Partner with People Analytics to define success metrics, evaluate training effectiveness, and demonstrate measurable improvements in employee performance and business outcomes.
Build, mentor, and lead the Learning and Development team while overseeing departmental budgets, vendor relationships, and operational priorities.
Support change management initiatives and integrate training programs and best practices across newly acquired businesses.