Director, Direct Services
About The Position
The Director, Direct Services is responsible for the strategic planning and overall management and supervision of the shelter, drop-in and food security (kitchen) programs including supervision of the program managers, developing and managing the program budgets, developing and implementing policies and procedures, managing relationships with funders and donors and ensuring all services provided align with DEWC mission and philosophy. This position requires a true strategic partner who is collaborative and capable of building consensus and commitment toward shared outcomes. Reporting directly to the Executive Director, DEWC, the Director will work closely with the DEWC leadership team to ensure the success of DEWC and her strategic objectives. She will work from a feminist perspective and within an anti-oppression framework.
Requirements
- Experience in non-profit management preferable in a unionized environment with at least 3 years' experience in a leadership role
- Strong working knowledge and analysis of the issues impacting women in the DTES, including gender-based violence, MMIWG, mental health, homelessness, and addictions
- Significant experience in policy development and advocacy within a non-profit environment
- Knowledge of non-profit financial and account operations
- Efficient organizational skills including record keeping, scheduling, and problem-solving
- Excellent communication skills required
- Ability to work within a chaotic environment and with a diverse community of women
- Ability to provide thoughtful, progressive and strategic guidance
- Expertise in analysis, critical decision making, project management, and process improvement
- Strong interpersonal, verbal and written communications skills, including proficiency in developing and delivering presentations
- Demonstrated ability to anticipate and solve practical problems
- Ability to identify, influence, and collaborate with key stakeholders to achieved desired organizational outcomes
- Proficiency in Microsoft Office
Nice To Haves
- Additional languages spoken an asset
Responsibilities
- Strategic planning and overall management and supervision of the shelter, drop-in and food security (kitchen) programs
- Supervision of program managers
- Developing and managing program budgets
- Developing and implementing policies and procedures
- Managing relationships with funders and donors
- Ensuring all services provided align with DEWC mission and philosophy
- Working closely with the DEWC leadership team to ensure the success of DEWC and her strategic objectives
- Working from a feminist perspective and within an anti-oppression framework
Benefits
- Extended health & dental coverage including vision, prescription medications, alternative therapies, EAP, life insurance and long-term disability
- 3 weeks paid vacation in the 1st year, 4 weeks after 1 year
- 12 paid statutory holidays
- 12 paid sick days annually
- Access to time off to handle family or personal situations
- Enrolled in the Municipal Pension Plan with a matching contribution from DEWC
- Compressed work schedule
- Employee loan program
- Regular staff development days
- DEWC employees are considered first for any open positions
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
