Director Digital Design

RBC•Toronto, ON

9d•Onsite

About The Position

We're seeking a visionary Director, Design to lead design strategy and execution for Royal Bank of Canada's Self-Directed Investing business. This is a high-impact leadership opportunity to shape the future of how Canadians invest independently. You'll champion a design culture that drives innovation, elevates user experience, and differentiates RBC in a competitive market. Reporting to [Business Leadership], you'll own the end-to-end design function—from strategy and product design to user research and design systems.

Requirements

10+ years of design leadership experience, with 5+ years in a director or equivalent role
Deep knowledge of the investing and wealth management industry—understand market dynamics, regulatory considerations, investor behaviors, and competitive landscape
Active investor with hands-on experience managing a self-directed portfolio; genuine passion for investing
Demonstrated experience or vision for AI adoption in design—familiar with emerging AI tools for design, prototyping, research, and ideation; comfortable experimenting with and scaling new technologies
Proven track record launching innovative digital products in financial services or consumer-focused industries
Strong portfolio demonstrating design thinking, user research integration, and measurable impact
Expert in modern design tools and methodologies (design systems, agile, accessibility)
Exceptional communicator who influences senior stakeholders
Passionate about building high-performing, diverse teams

Responsibilities

Define and communicate a bold, innovation-focused design strategy aligned with business ambitions
Recruit and develop a world-class design team (UX, UI, research, content design)
Champion rigorous user research and testing to inform product decisions
Oversee design for web, mobile, and emerging platforms with a focus on simplicity and delight
Partner with Product, Engineering, and Marketing to translate design insights into business outcomes
Create scalable, maintainable design frameworks that accelerate delivery
Develop and execute a strategy for leveraging AI tools and technologies to enhance ideation, streamline workflows, and improve design efficiency and effectiveness across the team

Benefits

Lead innovation in a business with significant growth ambitions
Shape the future of AI-enabled design within a major financial institution
Access to resources, talent, and organizational support to execute boldly
Work with a team committed to putting customers first
Competitive compensation, benefits, and career development opportunities
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.