Director, Delivery Operations & Enablement

Schneider Electric•Nashville, TN

About The Position

The Director, Delivery Operations & Enablement will build and lead the operating system that enables Schneider Electric’s Customer Execution & Program Office to scale delivery with greater consistency, financial discipline, and productivity. The role oversees shared capabilities spanning delivery operations, customer and project intake, order management, execution finance, systems enablement, governance, automation, and performance insights. It is intended to reduce administrative burdens on Project and Program teams so they can focus on customer commitments, risk, and execution. The director will establish scalable processes, governance, controls, standard work, service expectations, and performance measures across programs, projects, regions, and customer accounts. The position strengthens project and program financial management and portfolio visibility, and partners with Finance and Delivery leaders to identify and mitigate execution risks. The role owns the business roadmap and governance for Procore, Planner, reporting platforms, and future delivery tools. It leads AI, Copilot, workflow automation, and continuous-improvement initiatives, while standardizing data, dashboards, training, and adoption practices. The leader will build a high-performing cross-functional organization and align Programs, Projects, Site Execution, Finance, Supply Chain, Procurement, and factories in a complex, matrixed environment. Success will be measured by improved intake and execution readiness; stronger margin, cash, and working-capital performance; greater adoption of standard processes and systems; increased automation and productivity; and improved portfolio visibility and delivery predictability. The role requires travel of 40%. The U.S.-based pay range is USD 208,000–312,000 per year, including base pay and short-term incentives.

Requirements

Bachelor’s degree in Business, Engineering, Operations, Finance, Supply Chain, or a related field.
12+ years of leadership experience in operations, project or program management, supply chain, and process excellence.
Demonstrated success leading shared services and cross-functional transformation.
Strong financial and portfolio-management acumen.
Experience managing lean operations, scaling processes, implementing enterprise systems, and leading organizational change.

Nice To Haves

MBA.
PMP certification.
Lean Six Sigma certification.
Experience in infrastructure, construction, manufacturing, energy, or data centers.

Responsibilities

Establish scalable delivery processes, governance, controls, and standard work.
Lead shared services for project intake, customer onboarding, order management, scheduling, execution finance, and portfolio reporting.
Set clear service expectations, ownership, and performance measures.
Drive process consistency across programs, projects, regions, and customer accounts.
Strengthen project and program P&L, EAC, forecasting, cost-to-complete, and margin management.
Improve visibility into change orders, liquidated-damages risk, billing, cash, and working capital.
Establish portfolio KPIs, scorecards, capacity analysis, and risk indicators.
Partner with Finance and Delivery leaders to identify and mitigate execution risks.
Own the business roadmap and governance for Procore, Planner, reporting platforms, and future delivery tools.
Lead AI, Copilot, workflow automation, and continuous-improvement initiatives.
Standardize data, dashboards, training, and adoption practices.
Simplify and automate repeatable work to improve productivity.
Build and lead a high-performing, cross-functional organization.
Align Programs, Projects, Site Execution, Finance, Supply Chain, Procurement, and factories.
Develop playbooks, onboarding, training, and functional-excellence practices.
Drive accountability and adoption across a complex, matrixed environment.
Travel 40%.

Benefits

Medical insurance, including member reward points.
Dental insurance.
Vision insurance.
Basic life insurance.
Benefit Bucks credits to apply toward benefits.
Flexible work arrangements.
Paid family leaves.
Well-being programs.
12 holidays per year.
20 days of paid time off per year, prorated in the first year based on start date.
Base salary and short-term incentives or sales incentives.
Opportunities to own company shares, subject to eligibility based on start date.
401(k) with matching.
Performance and development conversations.
Senior Talent Program.
Global career opportunities.
Access to the Schneider Career Hub for positions, projects, and mentors.
Learning platforms including Coursera.
Recognition program, including service anniversaries.
Volunteer leave.
Programs through the Schneider Electric Foundation.
Military leave benefits.
Executive development programs.