Operations #009

Delan Associates•Tallahassee, FL

About The Position

Responsible for the overall enterprise-wide effectiveness and efficiency of data center technology systems and networks and in ensuring high levels of customer satisfaction are maintained. Leads the migration to new technologies, evaluates processing performance relating to machine utilization and reliability, and forecasts financial, physical, and human resource needs to meet established objectives. Oversees and coordinates network/data operations, business continuance and restoration plans that isolate problems and implement pre-planned alternative routes or systems to restore service.

Requirements

  • Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
  • A minimum of 10 years of IT and business industry work experience
  • At least 3 years of leadership experience in managing multiple, large, cross-functional teams or projects
  • Influencing senior level management and key stakeholders
  • Experience in network, database administration, computer operations and production support

Nice To Haves

  • Senior level management in data center operations and management functions
  • Has overall responsibility for department decisions and management
  • Provides strategic direction, coaches and mentors more junior management staff
  • Accountable for IT functional/departmental results
  • Frequently reports to a Chief Information Officer or IT Chief Operating Officer

Responsibilities

  • Overall enterprise-wide effectiveness and efficiency of data center technology systems and networks
  • Ensuring high levels of customer satisfaction are maintained
  • Leading the migration to new technologies
  • Evaluating processing performance relating to machine utilization and reliability
  • Forecasting financial, physical, and human resource needs to meet established objectives
  • Overseeing and coordinating network/data operations
  • Overseeing and coordinating business continuance and restoration plans that isolate problems and implement pre-planned alternative routes or systems to restore service
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