Operations Specialist Gas operations
About The Position
North Shore Gas, a subsidiary of WEC Energy Group, is seeking an Operations Specialist Gas operations in our Mundelein, Illinois or Waukegan, Illinois location. WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you. The Operations Specialist is responsible for a variety of tasks to support operations for North Shore Gas. They support these functions within an office setting, and the various tasks could include The various tasks may include but are not limited to, monitoring compliance workloads, analyzing data and utilizing reports, creating work orders, requesting permits, fielding calls from customers and field employees, and providing daily support to company and contracted field employees. The Operations Specialist will have knowledge of commonly used concepts, practices, and procedures within a particular area, while under minimal supervision, and relying on experience and judgment to plan and accomplish tasks.
Requirements
- High School Diploma, HSED, or GED
- 5 + years Standard computer applications (Word, Excel, PowerPoint, etc.)
- 5 + years Identifying and implementing solutions to problems
Nice To Haves
- Bachelor's degree preferred
- Experience with SharePoint, Open-CIS, or PCAD Dispatch
- Experience scheduling field crews
- 1+ year of experience working in an office setting
Responsibilities
- Scheduling field crews for operations, initiation and receipt of both customer and field employee calls, calling in JULIE locates, and creating work order packets
- Support occurring within an office setting includes such tasks as data entry, system updating (SharePoint), creation of permit requests, and other administrative tasks
- Data collection from field activities, updating company systems, interfacing with company and contracted field employees, and other administrative tasks
- Collaborates with employees and supervisors to ensure the operational schedule has adequate coverage
- Works across the company functionally to meet internal and external customer needs to help support field operations
- Performs a variety of tasks and assists shop management to complete multiple assignments, projects and campaigns
Benefits
- competitive pay and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
