Director, Corporate Reputation - Healthcare & Life Sciences

FTI Consulting • Chicago, IL

1d • $102,000 - $173,000 • Onsite

About The Position

FTI Consulting is a global expert firm specializing in crisis and transformation. We serve top multinational corporations, law firms, banks, and private equity firms, addressing their most critical issues and delivering impactful solutions. Our teams are adept at responding to dynamic and complex situations, from dispute resolution and crisis management to risk navigation and performance optimization. At FTI Consulting, you will collaborate with experienced leaders, contributing to the resolution of significant challenges that make headlines. From the outset, you will be an integral part of a focused team, empowered to make a tangible impact within an open, collaborative culture that values diversity, recognition, professional development, and individual contribution. Are you ready to make your impact?

We offer clients a comprehensive strategic communications perspective, utilizing an integrated suite of services including financial communications, corporate reputation, transaction communications, and public affairs across major global markets. As a Director in the Corporate Reputation practice, you will actively participate in the day-to-day management of client accounts. Your responsibilities will include managing both upwards and downwards within account teams, developing and executing communication strategies, drafting and reviewing client-facing documents, and ensuring that all work meets client expectations. A key aspect of this senior director role involves mentoring and coaching junior team members, equipping them with the necessary skills and tools to excel in their roles.

Requirements

• Bachelor’s degree in relevant industry or field
• Minimum five years of work experience at a communications agency, specializing in healthcare, or a relevant in-house communications team
• Superior writing, editing, and researching skills; understanding of Associated Press Style Guidelines
• Solid grasp of healthcare landscape, traditional media relations, digital and social media and research
• Desire and ability to work in a fast-paced, multi-tasking, deadline-oriented dynamic environment with regular change
• Proven project management skills and the ability to proactively support/counsel key client relationship
• Strong time and priority management skills and an ability to effectively juggle multiple client projects
• Demonstrated development of a professional network and experience with healthcare media contacts
• Experience with media database tools and pitching media to secure client coverage
• Advanced proficiency in PowerPoint, Excel and Word
• This role requires travel to clients and FTI office(s)
• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship

Responsibilities

• Develop and advise on clients’ communications strategies to help position companies and/or executives appropriately within their peer set.
• Write and edit a variety of materials as it relates to key milestones for clients, such as product launches, data readouts, executive changes, etc. Materials may include memos, press releases, presentations, emails, media pitches, web content.
• Serve as one of the day-to-day client contacts for select accounts; manage the overall quality of work on multiple accounts.
• Deliver high-quality work focused on client needs; strong attention to detail.
• Create client-ready deliverables in a timely and efficient manner.
• Consistently seek ways to improve client service; anticipate client needs.
• Demonstrate a good understanding of the healthcare industry landscape including key stakeholders, policies, companies, industry organizations, events/conferences, etc.
• Exhibit ability to manage account teams and support clients with minimal oversight; take a proactive approach and anticipate client needs.
• Consistently seek ways to improve client service; anticipate client needs.
• Counsel clients about industry developments and news.
• Identify resource needs and work with team to assign individual responsibilities.
• Support billing procedures to ensure timely and accurate delivery of client invoices.
• Maintain strong relationships with clients.
• Identify emerging opportunities to add more value for the client.
• Participate in the generation of new business proposals and presentations.
• Cultivate an internal and external network and identify areas where you/the team can support.
• Support the development, production and marketing of thought leadership surrounding emerging trends and healthcare issues.
• Anticipate potentially difficult situations and be able to evaluate strategies and alternatives with senior management.
• Demonstrate a willingness to take responsibility for outcomes and to assist others when needed.
• Effectively manage competing demands for time.
• Work with junior staff as a leader and demonstrate mentoring ability; effectively manage individuals and teams and foster a positive team culture.

Benefits

• Direct access to leadership with defined long-term career planning
• Opportunity to partner with internal teams in various specialty areas
• Collaborative team approach
• Emphasis on learning from each other through diverse perspectives and ways of working

What This Job Offers

• Job Type: Full-time
• Career Level: Director