Director, Compliance Services

Ascensus

About The Position

The Director of Compliance manages various day-to-day activities of the Retirement compliance department driving alignment to our service model, achieve budgeted expense targets and associate and client revenue objectives. The Director of Compliance manages various day-to-day activities of the Retirement compliance department driving alignment to our service model, achieve budgeted expense targets and associate and client revenue objectives.

Requirements

Bachelor’s degree in business or equivalent work experience.
8-10 years’ experience in retirement services industry, particularly experience with cash balance plans, defined benefit plans and compliance administration for defined contributions plans
Excellent time management and/or project management skills
Excellent communication skills including presentations and public speaking skills
Proven leadership experience, with solid decision-making skills and building strong operational teams
Demonstrated experience and knowledge of the legislative/regulatory environment in the retirement industry
Excellent written and verbal communication skills; must be able to build and maintain strong relationships with a variety of internal and external counterparts
Supervision 6-8 direct reports who lead team of manager, supervisors and associates

Nice To Haves

Master’s degree preferred.

Responsibilities

Oversee and coordinate all of the activities within the Retirement Operations team.
Ensuring delivery of compliance test and employer calculations.
Responsible for organizational planning and annual staffing plans.
Motivate and lead teams through change.
Actively seek out ways to improve the associate experience.
Identification, evaluation, and prioritization of unified processes driving efficiencies.
Partner and build relationships among key stakeholders, client services, IT, products and other operations teams
Identify, track, and monitor key performance metrics and recommend operational changes to improve performance.
Align department priorities to execute on business plan objectives to maximize revenues, client retention and organic sales.
Participate in strategic initiatives and collaboration opportunities across the organization.
Manages budget, including developing budget proposals, justifying expenses and monitoring accounts.
Identify and develop solutions to address risks and assist in the creation of solutions intended to drive alignment.
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
Lead and direct staff to create an optimal work environment.