Director of Compliance Services

Vertex Education•Glenside, PA

5d•Hybrid

About The Position

Vertex Education is seeking a Director of Compliance Services to architect and launch a centralized, national compliance service for its school clients. This role is responsible for transforming a fragmented and inefficient compliance function into a centralized, standardized, and scalable system that ensures timely, accurate reporting for clients across jurisdictions. The mission is to design and implement a well-documented, repeatable operational playbook that eliminates bottlenecks, enables proactive risk management, and allows teams to execute with consistency and confidence. With a strong systems-builder mindset, the role prioritizes process standardization over bespoke solutions, leveraging ERP, reporting, and project management technology platforms to deliver immediate value. Ultimately, the goal is to build a profitable, efficient, and scalable compliance service line that directly supports the mission of changing lives through education by helping schools operate with excellence.

Requirements

Bachelor’s Degree in Business, Finance, Public Administration, or a related field.
Demonstrated ability to standardize complex, multi-entity, or multi-jurisdiction processes into a repeatable, scalable operating model.
Strong systems and operations orientation, with the ability to translate ambiguous, fragmented work into structured processes, clear ownership, and documented SOPs.
Experience operating in client-facing environments, including scoping work, managing expectations, and making tradeoffs between standardization and customization.
People leadership experience, with the ability to build, develop, and align teams around new ways of working.
Strong working knowledge of compliance or regulated reporting environments, with the ability to ask the right questions, identify risk, and design processes that ensure accuracy and timeliness.
Proven ability to lead complex system implementations or service-line buildouts from concept through execution.
Ability to translate operational needs into clear technology requirements and drive results in partnership with IT using existing platforms (e.g., ERP, project management, and collaboration tools).

Nice To Haves

Master’s Degree in Business, Finance, Public Administration, or a related field.
Experience in K–12 education, charter schools, or school finance, particularly in environments with state-specific compliance and reporting requirements.
Experience with California charter school compliance requirements and reporting frameworks.
Familiarity with key funding and reporting structures such as Title programs and state budget processes.
Experience building or managing external-facing professional services, and contributing to the commercial performance of a service or program (e.g., scoping, pricing, margin management, or resource planning).
Proficiency with Microsoft 365 (SharePoint, Teams) and workflow tools (e.g., Asana), with working familiarity with ERP or financial management systems used to support compliance reporting and operational workflows.

Responsibilities

Analyze existing compliance activities across Vertex’s regions and client portfolios to identify patterns and opportunities for a single, repeatable national process.
Design, document, and maintain definitive Standard Operating Procedures (SOPs) for client compliance reporting.
Build and manage compliance and project management templates and collaboration models to ensure consistent execution and visibility across regions.
Develop and deliver training materials to enable consistent adoption of standardized workflows.
Partner with the Technology team to define data requirements, reporting needs, and system integrations that support compliance workflows across ERP, project management, and collaboration platforms.
Define and execute a multi-year strategy for the national compliance service line, including standardized offerings and pricing.
Evaluate non-standard compliance requests and establish clear scoping and pricing for out-of-scope work.
Lead expansion into new states by developing state-specific addendums to the national framework.
Enable service line growth through collaboration with regional heads, school finance professionals, and school partnerships teams.
Lead the service line to achieve profitability targets by managing its budget and applying continuous process improvement principles.
Oversee execution of compliance work to ensure consistent use of standardized processes and technology.
Act as the escalation point and crisis manager for compliance breaches, leading remediation and client communication.
Establish communication cadences, role clarity, and accountability across cross-functional teams.
Create a continuous improvement loop to refine workflows, documentation, and tools.
Partner with Technology to identify automation opportunities, refine system configurations, and ensure compliance platforms evolve with the service line.