Director, Compliance & Investor Services

PETERSON GROUP PROPERTI•Vancouver, BC

About The Position

We are a Canadian real estate developer and investment group with a diversified portfolio spanning residential, commercial, and hospitality assets across North America. With over 65 years of experience and more than 23 million square feet owned, managed, or in development, we bring an integrated approach to creating places that endure. Guided by a commitment to making a meaningful difference, we build relationships that shape communities and drive long-term value. Our business spans development, investment, property management, and capital partnerships—each grounded in a shared purpose and a values-led culture defined by integrity, entrepreneurship, and respect. From a single building on Alberni Street to a growing portfolio of transformative projects, we continue to evolve while staying true to our roots as a family-led company. As we look ahead, we remain focused on enhancing life from within—creating spaces, experiences, and partnerships that stand the test of time. The Director, Compliance & Investor Services is responsible for establishing and executing compliance programs and managing all aspects of governance and regulatory change management. Reporting to the SVP, Finance & Accounting, the role is responsible, in cooperation with other departments where applicable, for operational delivery within Investor Services including, investor reporting, the investor portal, and marketing materials.

Requirements

5 – 7 years’ experience in a compliance and risk management or related role
Completion of a Bachelor’s degree (Business in Finance/Accounting)
Understanding and experience with reporting portals (e.g. SEDAR+, NRD)
Advanced proficiency with Microsoft Office, particularly with Excel
Functional regulatory knowledge governing the Canadian financial services industry, particularly around exempt market dealers, investment funds, securities law and anti-money laundering regulations
Reasonable understanding of securities offered to investors, specifically real estate related
Analytical and investigative mindset by proactively identifying issues and suggesting solutions or alternatives
Maturity, confidence, and tact, particularly when dealing with difficult issues or conflict
Efficient and effective time management and project management, demonstrating ability to meet deadlines while producing quality and accurate work
Developing positive and professional relationships with key stakeholders while practicing excellent verbal and written communication skills
Leading a team, providing on-going support and guidance and driving company-wide initiatives

Nice To Haves

CFA Charterholder is an asset
Combination of experience and qualifications required to register as a “Investment Fund Manager – Chief Compliance Officer” as set out in the National Instrument 31-103 section 3.14 is preferred

Responsibilities

Leading the Compliance Program – managing policies & procedures manual, governance, controls, record keeping and reporting
Maintaining integrity of the compliance program by performing periodic compliance risk assessments and ensuring compliance issues are identified, addressed and escalated
Staying current with the evolving regulatory environment and ensure internal compliance program meets regulatory requirements and industry best practices
Engaging with regulators and serving as the primary liaison with regulatory bodies, addressing inquiries, inspections and audits related to compliance
Creating an effective system of client and file documentation for both internal compliance and regulatory purposes
Overseeing the AML framework of Peterson Advisors Corp. and ensure policies and procedures are followed
Ensuring all regulatory filings are produced and submitted in time
Developing and overseeing an effective and regulatory compliant process to onboard investors, including those who are non-Canadian residents or entities such as trusts, limited partnerships and corporations
Overseeing investor database and the tracking of historical performance and returns
Overseeing the quarterly investor reporting process
Ensuring investors meet eligibility criteria and that investments align with their suitability
Oversight of fund operations including monthly NAV review & approval, updating marketing material, statement and trade confirmations, financial statements
Implementing and overseeing Yardi IM system
Ensuring Fund Managers are supported by providing cashflow tracking and cost tracking
Preparing ERM related materials for quarterly Peterson Group Board meetings
Managing a team to establish and improve processes for optimum internal efficiencies