Director-Communications, Metro Region

Indiana University Health System•Indianapolis, IN

About The Position

The Director of Communications serves as the communications leader for IU Health’s Metro Region, helping internal and external audiences understand, experience and engage with the organization. As a member of the Communications Executive Leadership Team, the director is a trusted advisor and strategic business partner to regional executives and key enterprise stakeholders. The director leads a high-performing team and guides integrated communications approaches that advance regional and organizational priorities, strengthen stakeholder engagement, align with IU Health’s values and support business objectives. The director provides strategic counsel to leaders across the region and enterprise, anticipates communications needs, navigates complex and evolving issues, and communicates with clarity and credibility, including during high-profile or sensitive situations. The role collaborates with regional leaders to deliver audience-centered communications that inform, engage and inspire action among team members, physicians, patients and community stakeholders. It also contributes to enterprise communications strategies, advances communications best practices and supports consistency and excellence across the organization. The Metro Region includes IU Health Methodist and University hospitals, Riley Children’s Health, IU Health North, IU Health Fishers and IU Health West, as well as the new IU Health Medical Center opening in downtown Indianapolis in 2027. The director partners with leaders across Communications, the region and the broader organization to shape communications that advance regional priorities and enterprise initiatives, build understanding among key audiences and reinforce IU Health’s connection to the communities it serves.

Requirements

  • Bachelor’s degree.
  • At least 8 years of relevant experience.
  • At least 4 years of people leader experience.
  • Experience managing multiple complex and often confidential projects involving multiple customers, interests and goals.
  • Experience working in a complex, matrixed organization.
  • Experience with prior budget management authority and financial management.

Nice To Haves

  • Knowledge of relevant state and national regulatory agency guidelines.

Responsibilities

  • Lead communications for the Metro Region and guide integrated communications approaches that advance regional and organizational priorities.
  • Lead a high-performing communications team.
  • Serve as a trusted advisor and strategic business partner to regional executives and key enterprise stakeholders.
  • Provide strategic counsel to leaders, anticipate communications needs and navigate complex and evolving issues.
  • Communicate with clarity and credibility during high-profile or sensitive situations.
  • Collaborate with regional leaders to deliver audience-centered communications for team members, physicians, patients and community stakeholders.
  • Contribute to enterprise communications strategies and advance communications best practices.
  • Help drive consistency and excellence in communications across the organization.
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