Metro Emergency Communications Operator

Join the team serving the City of Sioux Falls. • Sioux Falls, SD

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About The Position

Metro Communications is hiring an Emergency Communications Operator for a public safety role in which every call matters. No prior experience is necessary. New operators receive a six-month comprehensive paid training program and can pursue career advancement, including Shift Lead and supervisory roles. The position offers a starting hourly wage of $28.53–$30.93 for the 2027 recruit class, depending on incoming 911-type experience, a $3,000 sign-on bonus, and a $0.75-per-hour shift differential for hours worked between 2:00 p.m. and 5:59 a.m., seven days a week. The next recruit class begins February 16, 2027, which is the first paid day of employment. The hiring process includes keyboarding and Listening & Written exams, an interview, a background investigation, and a psychological/medical exam.

Benefits

• $3,000 sign-on bonus
• $0.75-per-hour shift differential for hours worked between 2:00 p.m. and 5:59 a.m.
• Six-month comprehensive paid training program
• Access to a workout facility, wellness lab, outdoor break space, and a live-in support dog
• Employee well-being support, including EAP, chaplains, and peer support
• Career development opportunities, staff committee participation, and continuous education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed