Metro Non-Emergency Communications Operator

Join the team serving the City of Sioux Falls.•Sioux Falls, SD

About The Position

The Non-Emergency Communications Operator responds to calls that impact the community served. No prior experience is necessary. The role includes a three-week paid on-the-job training program. The starting wage is $25.41–$27.49 per hour. A shift differential of $0.75 per hour applies between 2:00 p.m. and 5:59 a.m., seven days a week. The employer tentatively plans to interview and test candidates for a start date in early to mid-January; no year is specified. Metro Communications and the City of Sioux Falls offer employee well-being support, including access to a live-in dog, Nena, a workout facility, a wellness lab, outdoor space for breaks, an employee assistance program (EAP), chaplains, and peer support. Career advancement opportunities may include Emergency Communications Operator and subsequent leadership positions.

Responsibilities

  • Respond to non-emergency calls affecting the community served.

Benefits

  • Three-week paid on-the-job training
  • Access to a live-in support dog, workout facility, wellness lab, and outdoor space for breaks
  • Employee well-being support, including EAP, chaplains, and peer support
  • Career advancement opportunities
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