Director, Commercial Training

Element Science

22h•Hybrid

About The Position

Element Science, Inc. is a medical device and digital health company redefining how patients with heart disease are monitored and treated as they transition from the hospital to the home. Our mission is to improve outcomes for patients at risk of life-threatening cardiac events through innovative solutions at the intersection of clinical-grade wearables, advanced algorithms, and therapy delivery. We are entering an exciting phase of growth as we move from development into early commercialization. Our approach combines hardware, software, and services to deliver a more personalized and seamless patient experience—designed with both patients and clinicians in mind. Our product, a wearable patch defibrillator, is designed for patients with a temporary elevated risk of sudden cardiac arrest, addressing a significant and underserved population of over 500,000 patients in the U.S. By focusing on comfort, usability, and clinical effectiveness, we aim to transform the standard of care during this critical period. Headquartered in the San Francisco Bay Area, Element Science is backed by leading healthcare and technology investors, including Third Rock Ventures, GV (Google Ventures), Deerfield Healthcare, Qiming Venture Partners USA, Cormorant Asset Management, and Invus Opportunities. The Director, Commercial Training is responsible for designing, implementing, and sustaining Element Science’s commercial training and development strategy for field teams — including Sales, Clinical, and Customer Success. This leader will build programs that ensure our commercial organization is fully equipped to communicate the value of our technology, deliver superior patient and clinician experiences, and operate with confidence, integrity, and clinical fluency. This position requires deep experience in sales enablement, clinical education, and instructional design, as well as strong facilitation and program management skills. The ideal candidate is energized by building from the ground up and thrives in a dynamic, fast-paced start-up environment. This role can be based in either our San Francisco or Redwood City office locations. We have a hybrid environment.

Requirements

Bachelor’s degree in Business, Life Sciences, Education, or related field.
8+ years of experience in commercial training or field development roles within MedTech, biotech, or life sciences.
Strong background in sales training and clinical education--ideally bridging both.
Expertise in instructional design, adult learning principles, and facilitation.
Proven ability to build programs from concept through execution in a high-growth or start-up environment.
Strong presentation, coaching, and communication skills.
Familiarity with LMS platforms and e-learning authoring tools.
This role will require significant travel, approximately 40–70%.

Responsibilities

Design and execute the commercial training strategy for pre-launch and post-launch readiness.
Build onboarding and continuous learning programs for Sales, Clinical Specialists, and Customer Success teams.
Collaborate with Marketing, Clinical, Regulatory, and Quality to ensure training content is scientifically accurate and compliant.
Create a scalable, multi-modal learning ecosystem, blending live facilitation, e-learning (LMS), simulations, and field-based reinforcement.
Develop engaging, adult-learning–based content using modern instructional design principles.
Facilitate training sessions for new hires, advanced clinical training, and leadership development within the commercial team.
Partner with subject matter experts (SMEs) to translate technical and clinical knowledge into accessible, actionable learning.
Partner with Sales Leadership to define competencies and assess ongoing performance gaps.
Build certification and competency programs for sales effectiveness, clinical credibility, and customer engagement.
Building a structured field ride-along or coaching framework
Partnering with field leaders on reinforcement
Manage content and tools to ensure field teams are consistently prepared for customer conversations.
Partner with Marketing, Field Clinical, and Product teams to align messaging, data, and customer materials.
Alignment with Medical Affairs / Scientific Engagement: In cardiac/clinical wearables, collaboration with Medical Affairs is key for clinical credibility.
Collaborate with People & Talent/L&D to align commercial training with company-wide leadership and development initiatives.
Establish metrics to evaluate training impact on commercial performance, adoption, and engagement.