Director, Commercial Insurance

Talent Acquisition Team at Westland Insurance. Text reply only. • Lamont, AB

4d • Hybrid

About The Position

Westland Insurance Group Ltd. is seeking a dynamic commercial insurance leader to elevate its Middle Market segment as Director, Commercial Insurance. This leadership role is responsible for driving growth, strengthening client relationships, and empowering a high-performing team of Account Executives. This is a hybrid role based in Lamont, AB with travel as required. Westland is committed to continuous learning and offers financial assistance for approved work-related training and development programs. The company culture emphasizes growth, community care, client focus, and mutual support. The ideal candidate will thrive on building high-performing sales and service teams, developing commercial insurance professionals, strengthening market relationships, and driving disciplined growth strategies.

Requirements

• Minimum of 5 years in commercial lines with 3-5 years of leadership experience
• Level 3 General Insurance License required
• Proven experience coaching, developing, and leading high-performing teams
• Strong track record of meeting business results through strategic leadership and disciplined execution
• Deep commercial marketplace knowledge with the ability to guide Account Executives on marketing strategy, portfolio management, and retention best practices
• Strong communication, interpersonal, and relationship-building skills
• Experience collaborating with cross-functional business partners and solving complex business problems
• High level of professional integrity and a commitment to delivering exceptional client experiences
• Entrepreneurial mindset with strong business acumen and a growth-oriented approach

Nice To Haves

• Industry designations (CAIB, CIP, CRM, or FCIP) preferred

Responsibilities

• Lead and coach a team of Commercial Account Executives to drive growth, retention, and strong process execution
• Partner with the Commercial Servicing Team to ensure seamless client service
• Collaborate with the Marketing team to deliver high-quality market submissions
• Ensure adherence to key growth processes, including Portfolio Reviews, Renewal Stewardship, the Jeopardy Process and Strategic Account Reviews
• Oversee team business development and operational performance, including process execution, client service, and employee attraction, development, and retention
• Engage directly with clients, prospects, and carrier partners when additional support is required
• Set individual goals, provide coaching, and hold team members accountable for results
• Collaborate with cross-functional leaders across Personal Lines, People & Performance, Finance, and IT to deliver on corporate initiatives
• Monitor and act on performance metrics to support continuous improvement
• Maintain strong industry knowledge and participate actively in regional insurance associations and carrier networks
• Travel as needed to support clients, markets, and team members

Benefits

• Competitive annual short-term incentive program
• Opportunities to grow and learn
• Financial assistance for approved work-related training and development programs
• Flexible paid Values Days
• Paid Volunteer Days
• Total rewards program that takes care of your financial, physical, and mental health

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed