Director, Commerce Media

Tinuiti•New York, NY

1d•$150,000 - $180,000•Hybrid

About The Position

As Director, Commerce, you will lead a high-performing team of specialists to drive strategic growth for clients within the commerce ecosystem. You will use your subject matter expertise to oversee the development and execution of comprehensive strategies, manage client relationships, and ensure exceptional results in a dynamic and rapidly evolving commerce environment. The role combines people leadership, client relationship ownership, product and technology integration, data analysis and measurement, commerce-channel expertise, and strategic planning. You will collaborate with cross-functional teams and other specialists to deliver cohesive, growth-focused commerce strategies and contribute thought leadership internally and externally. This is a hybrid position requiring 2–3 days in the office. The hiring salary range is $150,000–$180,000, plus a discretionary performance bonus. The position is classified as exempt.

Requirements

10+ years of experience in commerce or e-commerce roles.
A proven track record of executing successful growth strategies.

Responsibilities

Lead and mentor a team of commerce specialists, fostering collaboration, innovation, and continuous improvement.
Set team goals and performance expectations aligned with organizational objectives, and measure success through team performance metrics.
Provide ongoing feedback, coaching, and professional development to support team members’ growth and career advancement.
Own key client relationships as the primary point of contact, ensuring alignment with client objectives and commerce business goals.
Build client partnerships that support satisfaction and retention, and lead strategic client meetings and presentations for audiences including executive stakeholders.
Integrate the company’s product and technology suite into commerce strategies, focusing on scalability, growth, efficiency, and client metrics.
Track industry trends and advancements in commerce platforms and technologies, and incorporate relevant insights into strategy and execution.
Collaborate with cross-functional teams to coordinate strategy execution and align with broader company initiatives.
Oversee analysis of complex commerce data, develop actionable insights and strategic recommendations, and ensure alignment with client KPIs.
Monitor and report on commerce performance using analytics tools, identify areas for improvement, and conduct analysis that yields statistically significant, actionable outcomes.
Oversee the development and execution of comprehensive commerce strategies using expertise in commerce platforms and marketplace dynamics.
Provide thought leadership and strategic insights within the commerce vertical or channel, and share knowledge and best practices with other specialists.
Develop and implement strategic plans to drive client growth, retention, and profitability, measured through KPIs such as revenue growth and market share.
Assess opportunities for improvement in the commerce ecosystem and implement strategic changes to achieve client objectives.
Experiment with new commerce strategies and tools, implementing innovative solutions and evaluating them through client feedback.

Benefits

Unlimited paid time off.
20 paid holidays.
Medical, dental, vision, life, and disability coverage.
Flexible Spending Accounts.
401(k) contributions matched up to 4% at 100%.
Fringe and Forma perks and wellness benefits.
Unlimited telemedicine and teletherapy at no cost.
Parental leave: birthing parents receive 16 weeks at 100% pay, and partners receive 12 weeks, following the birth or adoption of a child.
On-demand learning, a mentorship program, and leadership and management development programs and resources.
Equity.