Director, Cloud Engineering

Fidelity•Durham, NC

About The Position

Leads and oversees the end-to-end design and development of scalable, resilient cloud-based applications, providing strategic technical direction and ensuring alignment with organizational goals. Architects and directs implementation of complex software solutions using AWS, establishes technical standards, and guides engineering teams in best practices. Oversees development of testable, maintainable software written in Python, Java, and Go in cloud environments, ensuring code quality, scalability, and security. Partners with systems analysts, software engineers, and cross-functional stakeholders to define system architecture, clarify requirements, and evaluate performance constraints and integration needs. Directs software testing and validation procedures and oversees programming workflows and documentation standards. Translates business vision and strategy into architectural recommendations, contributes to cross-functional architecture design, and develops strategic designs with internal and external technical resources. Provides technical leadership across teams and organization-wide projects, advises senior management, recommends technologies, leads initiatives, and plans future resource needs. Provides guidance, training, and coaching to team members and determines strategic technical approaches for the business unit. The role requires demonstrated expertise in enterprise cloud and Kubernetes platforms, container orchestration, platform engineering and security, CI/CD, monitoring and observability, incident and change management, and technical documentation. Fidelity states that it is transitioning to a full-time onsite working model through a phased rollout; onsite expectations vary by region and role and may evolve. The position does not provide immigration sponsorship.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent), and six years of experience as a Director, Cloud Engineering or closely related occupation designing, engineering, architecting, and optimizing cloud platforms for ultra-low latency, high throughput, and scalability across AWS, Azure, and on-premises environments; or a master’s degree in one of those fields (or foreign education equivalent) and four years of such experience.
Demonstrated expertise architecting, designing, and engineering public and private cloud platforms built on Docker, native Kubernetes, Rancher Kubernetes Services (RKS), and Amazon Elastic Kubernetes Service (EKS).
Demonstrated expertise assessing, reviewing, and developing Kubernetes platform features based on business requirements from large-scale business units, and designing enterprise-level application migration strategies to on-premises and public Kubernetes clusters.
Demonstrated expertise creating Kubernetes orchestration solutions to automate, deploy, scale, and operate containerized microservice applications using Docker, Kubernetes, and Rancher.
Demonstrated expertise writing Kubernetes operators to automate enterprise processes using Golang, building and performing Kubernetes cluster and underlying infrastructure rehydrations using Docker, Kubernetes, and Rancher, and implementing enterprise logging and observability solutions using FluentD, Fluent Bit, Kafka, Datadog, Splunk, and ELK Elasticsearch.
Demonstrated expertise providing cloud platform buildouts, upgrades, and bug fixes in development, non-production, and production environments using Golang, Python, Shell, Bash, and Jenkins.
Demonstrated expertise creating, updating, and deleting application load balancers using AVI and F5 APIs; implementing self-service Kubernetes upgrades; and building CI/CD pipelines using ArgoCD, FluxCD, Kraan, and related tools.
Demonstrated expertise implementing platform security using Gatekeeper and External Secrets Operator.
Demonstrated expertise deploying, updating, and maintaining monitoring solutions for on-premises and public cloud environments using Datadog, Prometheus, Splunk, OpenTelemetry, and Kube State Metrics.
Demonstrated expertise performing incident and change management using ServiceNow, implementing uninterrupted application upgrades, bug fixes, and patches, and managing end-to-end documentation of application support processes from design to delivery using Confluence, Backstage, or mkdocs.
Fidelity will not provide immigration sponsorship for this position.

Responsibilities

Translate business vision and strategy into architectural strategy recommendations at the functional level.
Participate in high-level, cross-functional architecture design teams.
Identify and consult internal and external technical resources to produce cross-company strategic designs.
Consult on the development and delivery of major technology initiatives for the business unit.
Consult on deployment of major project deliverables and documentation of major technology applications.
Oversee technical implementation of cross-divisional or company architectural components.
Initiate and drive project or strategy discussions with users or external groups to resolve issues.
Set the vision, goals, and direction of the team or organization.
Plan and lead organization-wide initiatives.
Provide leadership, technical supervision, and expertise to multiple teams on complex organization-wide projects.
Advise senior management on technical strategy and research and recommend new technologies.
Work across groups to identify opportunities for organization-wide technology initiatives.
Provide guidance, training, and coaching to team members for performance and career development.
Identify and plan for future resource needs.
Determine strategic technical approaches for the business unit.
Oversee design, development, testing, validation, workflows, and documentation of cloud-based software and platforms.
Lead cloud and Kubernetes platform engineering, migrations, upgrades, automation, security, monitoring, and support processes.