Director, Cloud Engineering

Fidelity Investments•Durham, NC

About The Position

Lead the evolution of Fidelity’s OpsWorX operations workstation into an enterprise platform, modernizing a mission-critical system through reusable, connected components, container-based architecture, workflow orchestration, and agentic AI. The role shapes how operations users interact with technology and drives platform strategy and delivery in a regulated financial environment. The Director owns the delivery roadmap and technology strategy, translates high-level goals into engineering plans, and leads a team through a complex modernization program. The role works closely with product management, UX, operations, domain teams, business stakeholders, and the VP of Engineering to align platform delivery with business goals while maintaining operational stability, quality, reliability, and security.

Requirements

  • Track record of significant, quantified delivery in cost, cycle time, or productivity while leading teams through complex, multi-year modernization programs in a fast-paced, regulated environment.
  • 8–12 years in software engineering leadership, including Director-level experience, described as ideal.
  • Excellent written and verbal communication skills.
  • Ability to set direction from high-level objectives and drive outcomes without detailed guidance.
  • Domain knowledge in brokerage, financial services operations, or back-office processing is required.
  • Experience delivering production generative AI, including LLM and agentic AI solutions with guardrails, evaluation, and governance.
  • Hands-on BPMN workflow orchestration and process automation at enterprise scale.
  • Experience with container-based application architecture and platform interoperability, including context sharing, event broadcasting, and workflow integration across workstation applications.
  • Experience building reusable platforms, shared components, or SDKs adopted by multiple teams through a contribution model.
  • Solid grasp of software architecture, distributed systems, and event-driven integration.
  • CI/CD and DevOps experience.
  • Proven ability to modernize legacy technology stacks while maintaining system stability and operational continuity.

Nice To Haves

  • Familiarity with Interop.io/FDC3, Angular, Java/Spring Boot, brokerage back-office systems, and regulatory frameworks such as FINRA, SEC Rule 15c3, or SOX.
  • Series 99 certification.

Responsibilities

  • Assist the VP of Engineering in developing and implementing a multi-year technology strategy for OpsWorX platform modernization and workflow automation.
  • Partner with the Product Manager and VP of Engineering to build a delivery roadmap balancing modernization, automation, regulatory compliance, and operational stability.
  • Translate high-level objectives into engineering plans with milestones, resource requirements, and success metrics.
  • Define reusable workflow patterns, connectors, task UIs, and SDKs for domain teams.
  • Partner with product management, UX, operations, domain teams, and business stakeholders to align technology delivery with business goals.
  • Drive a consistent platform experience across interop-connected applications, workflows, and components.
  • Establish design principles, platform standards, governance, and contribution models.
  • Communicate technical strategy and delivery roadmaps to technical and non-technical executive audiences.
  • Lead, mentor, and develop engineers, including talent development, resource planning, and associate growth.
  • Foster engineering excellence, accountability, continuous improvement, and alignment around the platform modernization vision.
  • Own end-to-end engineering delivery, from backlog refinement and sprint planning through release management and production deployment.
  • Establish and monitor KPIs for delivery health, reliability, platform adoption, component reuse, and business outcomes.
  • Remove organizational blockers and dependencies, escalating when appropriate.
  • Drive incident management, root cause analysis, and platform operational stability improvements.
  • Own technology lifecycle management and keep applications and platform components current with standards and best practices.
  • Lead delivery of agentic AI in operations workflows, including BPMN-orchestrated LLM agents with policy controls, human review steps, and audit trails.
  • Champion AI-assisted development across the SDLC, including code generation, automated testing, and code review.
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