Director, Clinical Training & Effectiveness

GE HealthCare

About The Position

The Director, Clinical Training & Effectiveness is the architect of how clinical and commercial training is defined, built, and delivered across the Flyrcado/cardiac PET portfolio. This role owns the overall strategy - determining what gets built, how it gets delivered, who it reaches, and how effectiveness is measured - for internal sales teams, marketing partners, and external customers and key opinion leaders (KOLs). This is a new and strategically critical function within PDx, sitting at the intersection of clinical expertise, sales enablement, and customer implementation. The Director does not inherit a playbook - they write it. They will build the team, design the infrastructure, set the direction, and serve as the connective tissue between clinical knowledge and commercial performance - ensuring that every person who touches this product, internally or externally, has the skills, confidence, and accountability to drive outcomes.

Requirements

Bachelor's degree required; advanced degree in a clinical, healthcare, or business field preferred.
8+ years of progressive experience in clinical training, sales enablement, medical education, or healthcare operations - with demonstrated leadership accountability.
Deep working knowledge of nuclear cardiology, cardiac PET imaging, or adjacent clinical environments (nuclear medicine, radiology, cardiovascular).
Proven experience designing and delivering training programs that drive measurable skill development and behavioral change - not just content completion.
Track record of leading cross-functional programs that require coordination across sales, marketing, clinical, and operations teams.
Strong executive presence with the ability to influence and engage senior internal leaders, external customers, and clinical stakeholders.
Ability to operate in a matrixed, fast-moving organization and manage competing priorities without losing momentum.
Willingness and ability to travel domestically approximately 30% of the time to support field training, customer programs, and national meetings.

Nice To Haves

Clinical background in nuclear medicine technology, cardiovascular sales, or related clinical discipline.
Experience building or managing a field sales trainer or clinical specialist program.
Familiarity with certification program design, competency frameworks, and learning management systems.
Prior experience working directly with cardiologists, nuclear medicine physicians, or health system clinical leadership.
Exposure to radiopharmaceutical or diagnostic imaging commercial environments.

Responsibilities

Own the overall clinical training strategy for the Flyrcado portfolio - defining the vision, setting priorities, determining how programs are built and delivered, and establishing how success is measured across all audiences.
Serve as the primary architect of the training function - this role builds from the ground up, designing the infrastructure, tools, and delivery model rather than inheriting an existing program.
Define and own the enterprise clinical training strategy for the Flyrcado portfolio, aligned with commercial growth objectives and clinical adoption goals.
Build a scalable, standardized training infrastructure that addresses the full clinical pathway - from patient identification and imaging protocol through program implementation and outcomes reporting.
Develop and continuously refine the new hire onboarding and training curricula, tools, playbooks, and certification programs for clinical and sales audiences.
Establish competency frameworks and accountability systems that go beyond e-learning modules to include hands-on, field-based, and experiential learning.
Ensure training content reflects the complexity of selling into nuclear cardiology environments, including the clinical distinctions across cardiologist types and nuclear medicine workflows.
Lead the design and delivery of selling skills development for CPAMs and the broader field sales organization, including foundational skills such as social styles, listening, open-ended questioning, strategic selling, presentation delivery, and conflict management.
Partner closely with Sales leadership and Marketing to align training content with commercial strategy, messaging, and field execution priorities.
Create and manage field sales trainer programs that extend training reach beyond centralized programs and reinforce skill development through peer coaching and regional support.
Drive accountability for skill adoption in the field, partnering with managers and leadership to ensure training is not a one-and-done event but a sustained behavior change effort.
Collaborate with the Head of Commercial Learning and the PDx training team to coordinate and sequence training programs across clinical, selling skills, and systems/tools dimensions.
Develop and deliver sustainment efforts - including 1:1 coaching and technology-driven reinforcement tools - to drive skill adoption beyond initial training events.
Contribute to the development of learning journeys for customer-facing roles, providing clarity and structure for new hires and their hiring managers.
Develop and execute clinical education programs for external customers, including hospital and outpatient cardiac PET program teams, nuclear cardiologists, nuclear medicine technologists, and program administrators.
Design and deliver customer-facing training to support program launch, clinical onboarding, protocol implementation, and sustained program optimization.
Build relationships with key external stakeholders and serve as a credible clinical resource for customers navigating the complexity of Flyrcado program implementation.
Collaborate with the Cardiology KOL & Stakeholder Engagement Lead to support peer-to-peer education opportunities, advisory boards, and congress activities - ensuring clinical training and KOL strategy are coordinated, not duplicated.
Define clinical effectiveness metrics and accountability standards that measure training impact across both internal and external audiences.
Partner with Sales and Implementation teams to ensure the transition from training to execution is supported - addressing operational, clinical, and organizational barriers to program activation.
Serve as an internal subject matter resource for clinical questions related to cardiac PET, nuclear cardiology workflows, and Flyrcado-specific clinical positioning.
Provide ongoing input into hiring criteria for CPAM and sales roles, ensuring candidate selection reflects the clinical complexity of the environment.
Build, lead, and develop a high-performing clinical training team, including recruiting, onboarding, capability development, and retention.
Lead a distributed team and ensure consistent execution, quality, and alignment with enterprise objectives.
Manage team budget and training program operations, including vendor relationships and external facilitator partnerships.
Report to the GM, Cardiac Enablement and serve as a senior voice on clinical training strategy within the PDx leadership structure.