Director, Clinical Technology Operations
About The Position
Empath Health is seeking an experienced and compassionate Director to provide strategic leadership for its clinical technology portfolio, including EMR and related clinical systems. The role is responsible for the vision, governance, implementation, optimization, and ongoing support of clinical applications across the enterprise. The Director partners with executive, clinical, operational, and financial leaders to drive standardization, improve user adoption, enhance operational efficiency, and ensure technology solutions support Empath Health’s mission and long-term strategic goals. The position is remote.
Requirements
- Previous Hospice experience is required.
- At least 5 years of management experience leading application support, implementation, optimization, or clinical technology teams.
- Experience using Homecare Homebase.
- Strong knowledge of Hospice and Home Health clinical workflows, operations, and regulatory requirements.
- Proven experience leading EMR implementations, system enhancements, and enterprise technology initiatives.
- Demonstrated success managing complex initiatives and cross-functional teams.
- Experience with change management, workflow standardization, and process improvement.
- Strong leadership, communication, project management, and stakeholder relationship skills.
Nice To Haves
- Bachelor’s degree in Healthcare Administration, Information Systems, or a related field is preferred.
- Home Health experience is strongly preferred.
- Experience with eClinicalWorks is highly preferred.
Responsibilities
- Provide strategic leadership and governance for Empath Health’s EMR and clinical applications, ensuring alignment with organizational goals, regulatory requirements, and industry best practices.
- Provide leadership and oversight for enterprise clinical technology projects, ensuring initiatives are delivered on time, within scope, and in alignment with organizational objectives.
- Lead implementation, optimization, support, and continuous improvement of clinical applications across Hospice, Home Health, and other service lines.
- Partner with clinical, operational, financial, compliance, and executive leaders to identify and deliver technology solutions that improve patient care, workflow efficiency, user experience, and business outcomes.
- Lead and develop high-performing teams through coaching, mentorship, performance management, and professional development, while fostering accountability, collaboration, and excellence.
- Drive adoption of best practices, standardized workflows, change management strategies, and data-informed decision-making across clinical technology platforms.
- Manage vendor relationships and application performance to maximize value and organizational effectiveness.
Benefits
- Competitive pay.
- Medical, dental, vision, and life insurance.
- Retirement plan with company match.
- Wellness programs.
- 5+ weeks of paid time off.
- CEU support.
- Tuition reimbursement.
- Advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Director
