Technology Operations Director

Resources Legacy Fund

3d•$180,000 - $210,000•Remote

About The Position

The Technology Operations Director ensures that Resources Legacy Fund (RLF), FBF, and SAF have the technology, operations, and systems needed to support their missions. Reporting to the Chief of Staff and Operations and serving on the leadership team, the Director provides strategic leadership for information technology and cybersecurity, with a focus on taking large-scale technology and systems projects from concept through completion. The role advises the organization and its fiscally sponsored projects, bringing an operational and technology perspective to organizational decisions while balancing innovation, flexibility, and speed with security, discipline, and care. The Director helps RLF support complex grantmaking and fiscal sponsorship services, a remote-first workforce, and programmatic outcomes. Responsibilities span technology and systems leadership, cybersecurity and risk management, facilities oversight, budget management, and cross-functional collaboration. The position is full-time and exempt, may be performed remotely within the U.S., and requires quarterly travel for meetings, conferences, and staff retreats.

Requirements

10 or more years leading and managing technology and/or operations teams, including at least 5 years in a director-level or higher role.
Demonstrated ability to lead complex technology and systems projects from planning through implementation and adoption, such as ERP, CRM/Salesforce, financial systems, or infrastructure migrations, at organizations of comparable size (50–200 staff) or larger.
Experience leading the development and implementation of an organization-wide cybersecurity/data protection policy, including direct experience managing security incidents, vendor risk assessments, and compliance with relevant data protection standards.
Hands-on experience evaluating and implementing enterprise software platforms, including grants management systems or other CRMs.
Experience managing vendor relationships and contracts, including IT, real estate, or professional services, with demonstrated negotiation outcomes.
Experience directly supervising staff and teams.
Ability to handle sensitive personnel or organizational matters.
Experience presenting to or advising senior leadership or board-level audiences.
Experience operating in a remote-first or hybrid, growth-stage organization.
Commitment to a work environment free from discrimination where team members feel welcomed, valued, and respected.
Positive attitude and commitment to building a positive work environment.

Nice To Haves

Nonprofit or mission-driven sector experience.
Strong Salesforce experience.
Three or more years of experience working with a fiscal sponsor organization or comparable multi-entity structure, with direct exposure to varying technology, operations, and facilities needs across sponsored projects.

Responsibilities

Lead major technology and systems initiatives for the organization.
Align long-term technology and operational goals and projects with organizational objectives and strategy, and develop roadmaps, timelines, and change-management plans.
Partner across functions with other directors and fiscally sponsored project staff to select and use technology platforms.
Manage technology to support evolving business needs and stay informed about emerging trends and tools that may enhance productivity.
Identify operational system needs, including systems and processes that support connectivity in a remote-first workplace.
Manage technology contractors and support services.
Oversee Salesforce CRM/database design, maintenance, and management in partnership with the Director of Grants Management and the Director of Development.
Advance staff technological fluency.
Develop security policies, procedures, hardware, and software solutions to mitigate cybersecurity and other enterprise risks.
Drive data privacy compliance and business continuity and disaster recovery planning.
Advise organizational leadership on technology strategy, operational risk, and resource allocation.
Perform technology tasks necessary to protect data in compliance with RLF policies and procedures.
Oversee staff managing the Sacramento satellite office and approximately five additional leases.
Oversee staff managing co-working locations.
Support staff retreats and other in-person connections.
Oversee RLF health and safety programs in collaboration with Human Resources.
Oversee the technology and operations budget.
Serve as a member of the organizational Leadership Team.
Build working relationships across the organization so technology and operational solutions meet varied team needs.
Act as a trusted advisor and translate between technical or operational teams and non-technical staff and leadership.