Director, Clinical Operations — Transitions of Care
Urrly•New York, NY
•$150,000 - $180,000•Remote
About The Position
Our client is building a post-discharge service line for Medicare Advantage, Medicaid, and Exchange members. Lead the clinical operations that turn timely outreach, in-home and virtual care, and practical follow-up into fewer avoidable readmissions. You will work with an existing team and report to the Chief Clinical Officer.
Requirements
- Direct leadership of transitions of care, post-acute, or care management operations, including scaling or materially improving a post-discharge program.
- Practical knowledge of post-acute interventions, clinical team training, and performance measurement for health plan populations.
- Comfort building workflows with clinicians and cross-functional partners in a growth-stage environment.
Nice To Haves
- Experience launching a program from scratch.
- A clinical license.
- Experience with home-based care.
- Experience with value-based arrangements.
- Experience with ADT/HIE workflows.
Responsibilities
- Lead and improve the 30-day transition pathway, from admission and discharge alerts through visits, escalation, and follow-up.
- Make medication reconciliation, DME, home health, PCP and specialist scheduling, transportation, and caregiver support work at scale.
- Coach distributed NPs, RNs, and MAs; set protocols, documentation, quality checks, and reporting.
- Partner with product, engineering, and health plans to improve readmissions, PCR and TRC/HEDIS Stars measures, and program economics.
Benefits
- performance bonus
- equity
- benefits
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
