Director of Community Transitions

Cogir Senior Living•Scottsdale, AZ

1d•Remote

About The Position

Cogir Senior Living, based in Scottsdale, Arizona, oversees a network of senior living communities nationwide. The Director of Community Transitions is responsible for leading the stabilization, integration, and operational performance of communities undergoing ownership changes, management transitions, acquisitions, turnarounds, or new community openings. This role also may fill critical leadership vacancies in existing communities temporarily. The Director serves as the primary operational leader during the critical post-transition period, ensuring continuity of resident care, protection of occupancy and revenue, regulatory compliance, and alignment with Cogir’s standards, systems, and culture. This role partners with executive leadership, regional operators, clinical leadership, and corporate support teams to guide communities from transition status to stable, high-performing operations, anchored in Cogir’s pillars of Human Focus, Creativity, and Excellence. The Director leads operational due diligence, transition readiness, and Day One planning, serving as the operational quarterback across various support teams to ensure seamless execution from pre-close planning through final community handoff. This is a hands-on, high-accountability role for a leader who thrives in ambiguity, rapidly diagnoses operational challenges, builds trust during times of change, and delivers measurable results.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field (or equivalent experience).
Minimum seven (7) years of progressive leadership experience in Senior Living, Assisted Living, Skilled Nursing, Post-Acute Care, or Healthcare Operations.
Previous experience as an Executive Director, Regional Director of Operations, or Multi-site Operational Leader.
Proven success leading community acquisitions, turnarounds, new openings, or management transitions.
Strong knowledge of state licensing requirements, survey processes, and regulatory compliance.
Demonstrated financial management skills, including budgeting, P&L oversight, revenue cycle management, and labor management.
Ability and willingness to travel extensively (85%+).

Nice To Haves

Assisted Living Licensed Administrator or equivalent licensure.
Experience with senior living technology systems such as Yardi, August Health, LifeLoop, SafelyYou, or Paylocity.
Proven ability to improve occupancy, revenue, and quality outcomes within 90–120 days of a transition.
Experience managing multiple concurrent community transitions across a regional or national portfolio.

Responsibilities

Participate in operational due diligence for acquisitions, management transitions, and new community openings.
Conduct comprehensive readiness assessments to identify operational, clinical, financial, regulatory, technology, staffing, and physical plant risks before Day One.
Develop detailed transition workplans, milestones, and cross-functional accountability matrices.
Coordinate readiness across Operations, Clinical, HR, IT, Finance, Sales, Marketing, Legal, Facilities, and Procurement.
Serve as the primary operational lead for Day One readiness and transition execution.
Serve as the primary operational lead during the first 30–120 days of community transitions.
Serve as the central operational coordinator for all transition workstreams, ensuring accountability across corporate departments, regional leadership, ownership partners, and external vendors.
Conduct rapid operational assessments to identify risks in resident care, staffing, occupancy, revenue, compliance, and physical plant operations.
Develop and execute comprehensive 100-day stabilization plans with defined milestones and accountability measures.
Coordinate transition go-live activities, including system conversions, policy implementation, vendor transitions, community rebranding, and operational integration.
Partner with Clinical and Nursing leadership to ensure continuity of care plans, medication management, and regulatory compliance.
Monitor quality indicators, surveys, incident trends, and regulatory readiness throughout the transition period.
Ensure staffing levels and competencies align with resident care needs and state regulatory requirements.
Address concerns from residents, families, and staff with empathy, transparency, and professionalism.
Promote a resident-centered care approach that reflects Cogir’s commitment to meaningful human connection.
Monitor census, occupancy, move-in activity, move-outs, and revenue performance.
Collaborate with Sales and Marketing teams to maintain lead generation, tours, and move-in conversion during periods of change.
Review resident agreements, rate structures, payer mix, and billing processes.
Identify and resolve revenue, billing, collection, and accounts receivable discrepancies inherited from previous operators.
Ensure communities achieve operational and financial excellence—not merely stabilization.
Lead implementation of Cogir operating systems, including EHR/eMAR, Yardi, payroll, timekeeping, CRM, business intelligence, building technology, and reporting platforms.
Standardize operational policies and procedures while respecting the culture and uniqueness of each community.
Evaluate organizational structures and staffing models against Cogir benchmarks.
Identify opportunities to enhance resident experience, dining, activities, and community engagement.
Ensure compliance with life safety standards, licensing requirements, facility maintenance expectations, and regulatory mandates.
Build trust and engagement with team members during times of uncertainty.
Reduce turnover risk through visible leadership and effective communication.
Support recruitment, onboarding, and development of key leadership positions, including Executive Directors, Health and Wellness Directors, Business Office Directors, and Department Leaders.
Communicate openly with residents and families regarding operational and organizational changes.
Champion and model Cogir's culture of Human Focus, Creativity, and Excellence.
Represent Cogir professionally with owners, investors, consultants, and strategic partners throughout the transition process.
Provide regular updates to leadership on transition progress, risks and mitigation plans, financial performance, and operational outcomes.
Track and report key performance indicators (KPIs), including occupancy, revenue, labor costs, care quality metrics, resident satisfaction, and family satisfaction.
Prepare formal transition handoff plans to regional operations teams upon stabilization.
Capture lessons learned and contribute to ongoing enhancement of Cogir’s transition playbook.
Continuously refine Cogir's transition playbook, tools, checklists, and standard operating procedures based on lessons learned.