Director, Clinical Informatics Regulatory

Community Health Systems Professional Services Corporation•Franklin, TN

About The Position

The Director, Clinical Informatics provides strategic and operational leadership for one or more enterprise-level Clinical Informatics portfolios, including acute and ambulatory compliance programs. The role refines the enterprise-wide vision for regulatory initiatives and is accountable for portfolio outcomes, resource strategy, and alignment with organizational priorities across safety, quality, operational excellence, and regulatory compliance. The Director leads a high-performing team and multiple Managers, oversees concurrent initiatives, and advises senior clinical and operational leaders. The Director develops portfolio strategy and roadmaps, establishes success metrics, and monitors performance. The role shapes organizational design and workforce strategy, represents Clinical Informatics in executive governance forums, evaluates enterprise risks and prioritization decisions, resolves escalated issues, and coordinates informatics work with IT, Quality, Safety, Operations, and Training leaders across departments and regions.

Requirements

  • Bachelor's degree in Nursing, Health Informatics, Health Administration, or a related field; a combination of education and relevant experience may be considered in lieu of a degree.
  • Bachelor's or master's degree and 9–10 years of experience in clinical informatics, healthcare operations, or health information technology; alternatively, a BSN/MSN and 8 years of clinical informatics experience.
  • 1–2 years of experience in a leadership role.
  • 1–3 years of experience advising executive leadership and participating in organizational governance structures.
  • Master-level understanding of clinical workflows and organizational operations across multiple care settings.
  • Exceptional communication skills and ability to influence senior and executive leadership.
  • Expert ability to develop enterprise strategies for workflow, testing, and validation.
  • Strong command of change management frameworks and enterprise-level implementation methods.
  • Advanced analytical skills to drive long-term performance improvements.
  • Ability to manage competing priorities and deliver results independently.
  • Ability to identify and address complex organizational issues with minimal guidance.
  • Ability to build cross-functional alignment across departments, service lines, and leadership groups.
  • Strategic thinking and ability to translate organizational goals into workflow and system recommendations.
  • Recognized subject matter authority in clinical informatics principles and best practices.
  • Certification in Clinical Informatics, such as ANCC Informatics Nursing Certification or CAHIMS/CPHIMS.

Nice To Haves

  • Master's degree.
  • Experience with Cerner Millennium and Athena.
  • Oracle Health Cerner certification.

Responsibilities

  • Own the strategy, roadmap, and outcomes for assigned Clinical Informatics portfolios.
  • Align initiatives with enterprise goals, regulatory requirements, and clinical priorities.
  • Establish success metrics and monitor portfolio performance.
  • Lead and mentor Managers, ensuring consistent leadership practices and accountability.
  • Define role structures, staffing models, and capability requirements.
  • Partner with HR and executives on workforce strategy.
  • Represent Clinical Informatics in executive governance forums.
  • Evaluate enterprise risks, trade-offs, and prioritization decisions.
  • Resolve escalated issues affecting scope, resources, or timelines.
  • Partner with IT, Quality, Safety, Operations, and Training leaders.
  • Coordinate informatics efforts across departments and regions.
  • Provide strategic leadership and operational oversight for acute and ambulatory compliance programs.
  • Refine the enterprise-wide strategic vision for regulatory initiatives and lead specialists in achieving corporate compliance and quality standards.
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